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Philadelphia, PA 19111 215-298-1670 EMAIL AVAILABLE https://LINKEDIN LINK AVAILABLE Clinical Director ProfileKnowledgeable, highly accomplished administrator, clinician, and esteemed mentor with demonstrated success leading in dynamic, fast-paced clinical settings. Meticulous researcher, consummate problem solver, and strategic thinker with solid record of upholding quality care standards. Remarkably skilled communicator with conversational abilities in English, French, Berber and Arabic. Utilizes friendly and confident bedside manner to put patients at ease while building outstanding relationships with colleagues and families to promote positive health outcomes.AREAS OF EXPERTISECare Delivery Leadership Clinical AdministrationTaking & Recording VitalsIn Depth Patient AssessmentsMedication AdministrationInfection Control MeasuresClinical PreceptorStrategic PlanningProject ManagementData Evaluation & ReportingStaff DevelopmentRegulatory ComplianceCross Cultural CommunicationElectronic Medical RecordsPROFESSIONAL EXPERIENCEMEDICAL COORDINATOR / SENIOR CASE MANAGER 2017 to Present Assist America Services Incorporated, Princeton, NJ Leverage exceptional executive decision-making skills to supervise medical staff and oversee high volume of complex admissions, repatriations, and evacuations of patients. Serve as primary interface and liaison between patients, providers, and the services team assisting patients returning home following a medical emergency. Expertly analyzes and evaluates processes, implements improvement initiatives, and monitors progress while proactively resolving problems in initial stages. Recognized for commitment to quality and consistency, leading to advancement from Case Manager to Senior Case Manager in 2021. Awarded with the Case Manager of the Year award for exceptional performance for two consecutive years in 2021 and 2022; received award for best case manager Q1 of 2021. LICENSED MASSAGE THERAPIST 2010 to PresentManaging Director / Owner, Philadelphia, PAProvide therapeutic massage and consultation services to clients based on personal care needs, injury status, and . Certified to perform Deep Tissue, Sports, Geriatric, Reflexology, and Swedish massage techniques. Provide expert advice and medical consultation to clients healing from injuries or surgery. Formed exceptional relationships with clients to promote an outstanding level of service and care. Leverage extensive knowledge of the muscular skeletal system to manipulate and relieve pain in sore and tense muscles.GENERAL MEDICAL PRACTITIONER 2008 to 2010University Of Tizi Ouzou, Tizi Ouzou, AlgeriaProvided reliable treatment, educational support, disease management, preventive, and emergency care to patients of all ages in busy clinical setting. Earned reputation as patient focused, pragmatic problem solver, approaching all challenges with emotional intelligence and proficiency Employed active listening skills and agreeable bed-side manner to communicate empathetically with patients, families, and other providers. Promoted wellness and disease prevention, educated patients on disease processes, and assisted clients coping with multiple medical conditions.EDUCATION & PROFESSIONAL DEVELOPMENTCoursework: Educational Commission for Foreign Medical Graduates INTERNSHIP 2017Einstein Hospital of Philadelphia Philadelphia, PA Supported IT help desk operations delivering first level support to end users. Managed IT related issues through assigned ticketing process, assisted with network devices and inventory management. Doctor of Medicine - Resident in Nephrology Aug, 2008 University of Tizi Ouzou AlgeriaCompleted three-month clinical rotations in oncology, neurosurgery, pediatrics, and OBGYN, and one year of residency in Nephrology.Basic Life Support (BLS) American Heart Association (Expires 8/2024) TECHNICAL PROFICIENCIESMicrosoft Office Suite, Collaborate CMS, EPIC, ArcGIS, Media plex |
