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Title Customer Service Terre Haute
Target Location US-IN-Terre Haute
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Candidate's Name
Terre Haute, IN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceTest Administrator/ProctorPearson Professional Center - Terre Haute, INAugust 2023 to Present Responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment Responsible for verifying student identification, making sure everyone is registered correctly, and explaining test proceduresCommunication and Dispatch SpecialistColumbus Regional Health - Terre Haute, INJuly 2021 to December 2021 Answer extremely high volume of calls received into CRH, and direct them accordingly. Communication Specialist coordinates on-call schedules and performs answering services for all providers and internal workforce who are on-call. Communication Specialist performs Security Dispatch functions including answering calls coming to Protective Services, Security Dispatch, and Internal Emergencies. Training ServerTexas Roadhouse - Columbus, INJuly 2018 to May 2021 Welcomed guests as they arrived Took food and drink orders Served meals Checked on guests frequently Cleared tables Managed cash, check, credit orders Maintained a clean work areaTraining ServerJohnny Carino's - Columbus, INJuly 2017 to May 2018 Took food and drink orders Served meals Checked on guests frequently Maintained a clean work area Managed cash, check, credit orders Cleared tables Set up payments by POS Kept the restaurant clean and sanitaryStore Team LeaderGoodwill Industries - Columbus, INApril 2016 to December 2016 Managed a staff of 30 employees Interviewed, hired, trained, and supervised new team members Managed daily operations, administrative duties, scheduling, and sales Oversaw store in the absence of the Store manager Performed official money count every shift Ensured consistent store productivity and metrics that increased sales and profitability Demonstrated excellent people skills in both client and employee relationships EducationHigh school diploma in EducationNorth Central High School - Farmersburg, INAugust 2000 to May 2004Skills Microsoft Word (2 years) Microsoft Office (2 years) Management Experience (8 years) Accounts Payable (6 years) Accounts Receivable (6 years) Answering Phones (10+ years) Payroll (6 years) Sales (10+ years) Bookkeeping (6 years) Billing (6 years) Microsoft Excel (2 years) Microsoft Outlook Data Entry QuickBooks Tax Experience Customer service (10+ years) Administrative experience Cash handling (10+ years) Communication skills Computer skills Office manager experience (5 years) Cash handling Supervising experience (10+ years) Payroll Bookkeeping Sales Accounts receivable Accounts payable POS QuickBooks Tax experience Interviewing Office management Serving Documentation review Store management Cash register Hotel experience Retail sales Front desk Accounting Clerical experience Restaurant experience Computer skills Microsoft Office Microsoft Outlook Microsoft Excel Administrative experience Communication skills Microsoft Word Time managementAssessmentsFood service: Customer situations  ProficientMarch 2024Identifying and addressing customer needs in a food service setting Full results: ProficientCustomer service  ProficientMarch 2023Identifying and resolving common customer issuesFull results: ProficientCustomer focus & orientation  ProficientMarch 2024Responding to customer situations with sensitivity Full results: ProficientDelivery driver  ProficientMarch 2024Interpreting instructions or signs and solving problems Full results: ProficientCustomer service  ProficientFebruary 2021Identifying and resolving common customer issuesFull results: ProficientSales skills  ProficientMarch 2024Influencing and negotiating with customersFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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