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Click here or scroll down to respond to this candidateCandidate's Name
Technically savvy and goal-oriented Administrative Assistant. Skilled in prioritizing and completing tasks independently. Extremely driven and motivated to assist organizations to thrive. Extensive experience in Microsoft Office, Adobe Acrobat, Quickbooks, SquareUp, Impact, Yardbook, and CCC Intelligent Solutions. SkillsWork HistoryFront Office ManagerFinish Pros Collision and Repair, Dallas, GA September 2022 - May 2024 Dallas, GA 30157PHONE NUMBER AVAILABLE EMAIL AVAILABLE WWW: LINKEDIN LINK AVAILABLE gGate-Keeping/ Schedule and Calendar ManagementContract ManagementDatabase ManagementDocument Control/ Data EntryCustomer Service/ RelationsPolicy and Procedure ModificationExceptional CommunicationMicrosoft Office SuiteCredit and CollectionsInventory ControlEffective MultitaskingAccount ReconciliationEvent CoordinationAttention to DetailEnsuring accuracy in documentation, financial transactions, and accounts receivable Organize office functions, manage schedules/ update calendar appointments, and oversee daily operations of office Office AdministratorDirt Cheap Lawn Care and Repair, Acworth, GA July 2014 - May 2022 Social Media and Content EvaluatorAppen Global, Remote June 2010 - December 2021Sales AgentStubHub, Remote July 2016 - July 2018Administrative AssistantParsons Corporation June 2008 - May 2014EducationBryant & Stratton CollegeAssociate's Degree in Business Administration and Management January 2015 Answered, screened, and redirected telephone calls and emails with professionalism and efficacy Converted authorization documents into electronic/ paperless forms Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty Redesigned and implemented company policies and procedures Created and maintained websiteAcquired 100+ clientsPrepared, proofread, and formatted all correspondence, reports, presentations, flyers, spreadsheets, graphs, and illustrations. Meticulous entry of data with 97% accuracyAbility to investigate, evaluate and categorize sensitive content without bias Secured sensitive content while complying with NDA's strict protocols and guidelines. Supplied excellent customer service in a fast-paced environment via chat and inbound calls Maintained customer satisfaction rate of 95%Ability to de-escalate and resolve problems while ensuring positive customer experiences Aided staff by overseeing reception, document control, maintaining folders on servers, liaison between departments, and coordinating operational supportArranged appointments/ meetings and recorded minutes Communicated with 20+ company partners and clients on daily basis |
