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Customer Service Retail Merchandiser Res...
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Title Customer Service Retail Merchandiser
Target Location US-AZ-Casa Grande
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Casa Grande, AZ Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceOrder Filler/PickerTractor supply distribution center-Casa Grande, AZ December 2022 to March 2024 Achieved an average picking rate from 160-200 items per hour in gravity while maintaining high accuracy standards Efficiently picked and packed customer orders according to established guidelines Operated material handling equipment such as forklifts or pallet jacks to move products within the warehouse as neededRetail MerchandiserRetail Odyssey-Casa Grande, AZSeptember 2022 to January 2023 Created planograms that optimized space utilization, improved product visibility, and increased overall store profitability Managed the setup and teardown of promotional displays for special events or holidays Maintained strong relationships with key accounts by providing exceptional service support Cashier/Customer ServiceCircle K-Casa Grande-AZSeptember 2021 to June 2022 Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments Maintained a balanced cash drawer at all times, reconciling discrepancies promptly Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers Suggested alternative products when requested items were out of stock Performed opening/closing duties including counting money in the register before/after shifts Developed rapport with regular customers by remembering their preferences and providing personalized service Frequently commended by customers for friendly demeanor and helpful attitude towards resolving their concernsCashierFiliberto's Mexican Food-Casa Grande, AZAugust 2006 to May 2020 Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers Resolved customer complaints regarding pricing errors or product availability with professionalism Trained new employees on operating cash registers effectively Suggested alternative products when requested items were out of stock Performed opening/closing duties including counting money in the register before/after shifts Demonstrated strong attention to detail when processing complex transactions involving multiple payment methods Developed rapport with regular customers by remembering their preferences and providing personalized service Managed customer complaints or concerns promptly, ensuring a positive resolution and maintaining customer satisfaction Maintained a clean and organized work area, including cleaning registers, countertops, and conveyor belts regularly Demonstrated strong problem-solving skills when resolving issues related to incorrect pricing or damaged merchandise Mentored new cashiers by providing guidance on proper cash handling procedures and exceptional customer service standards Implemented strategies for reducing wait times at the checkout counter during peak hours Frequently commended by customers for friendly demeanor and helpful attitude towards resolving their concernsStocker/CashierGood2Go Stores-Casa Grande, AZMarch 2018 to June 2019 Operated cash register accurately, processing transactions and handling cash in a timely manner Maintained cleanliness of the store, including restocking supplies and tidying up work areas Demonstrated strong product knowledge to answer customer questions about features, pricing, and availability Assisted in inventory management by conducting regular stock checks to identify low or out-of-stock items Efficiently stocked and organized merchandise shelves, ensuring products were easily accessible for customers Utilized point-of-sale (POS) system proficiently to process transactions accurately while maintaining security protocols Developed rapport with repeat customers through personalized interactions resulting in increased loyalty Assisted in organizing promotional displays or special events within the store premises Maintained a clean checkout area by regularly sanitizing equipment such as conveyor belts or scanners BusserOlive Garden-Casa Grande, AZSeptember 2015 to February 2016 Assisted servers in setting up and clearing tables efficiently, ensuring a smooth dining experience for guests Maintained cleanliness and organization of dining areas, including wiping down tables, chairs, and condiment stations Assisted in restocking supplies such as napkins, utensils, and condiments to maintain sufficient inventory levels Responded promptly to guest requests or concerns, providing excellent customer service at all times Worked effectively as part of a team during busy shifts to ensure efficient operations and customer satisfaction Followed proper sanitation procedures when handling dirty dishes and disposing of waste materials Adhered to restaurant policies regarding safety regulations and hygiene standards at all times Communicated effectively with servers and other staff members to coordinate table turnover smoothly Provided assistance in preparing the restaurant for opening/closing by performing tasks such as sweeping floors, arranging furniture etc Cleared tables after customers finished their meals by removing plates/glasses/utensils etc Ensured that each table was properly set before new customers were seated Helped clean up spills or broken glassware immediately to prevent accidents or injuries Informed management about any issues related to equipment malfunctioning or maintenance needs Served as an intermediary between kitchen staff/servers/customers by relaying special requests/ instructions accurately Demonstrated strong attention-to-detail while resetting tables according to established standards Assisted in the setup and breakdown of special events or private parties, ensuring all necessary items were available Collaborated with team members to ensure smooth communication and coordination during busy shifts Provided exceptional customer service by promptly addressing guest inquiries and concerns Maintained a positive attitude and professional demeanor even during high-pressure situations Demonstrated excellent time management skills by prioritizing tasks effectively during peak dining hours Received multiple commendations from customers for providing attentive and friendly service Maintained cleanliness of workstations including bussing carts, trays, bus tubs etc Picked up additional responsibilities during slow periods such as restocking supplies or assisting with food preparation Demonstrated strong teamwork skills by supporting colleagues during busy shifts without compromising own duties Frequently commended by supervisors for maintaining a clean and organized dining area throughout entire shiftEducationGEDCentral Arizona College - Coolidge, AZJune 2008 to June 2008Skills Pallet Jack Merchandising Heavy Lifting POS Restaurant Experience Packaging Materials Handling Order Picking Busser Warehouse Experience Forklift Order Picker Planograms Food Safety Kitchen Experience

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