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Title Follow Up Customer Services
Target Location US-CO-Denver
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Professional ProfileA passionate and innovative Sales & Marketing Consultant with over 3 years experience in delivering high quality customer services and management, and a successful background in the achievement of organisational growth.Possesses exceptional communication skills and the ability to effectively manage and motivate high performance teams in the creation of innovative and unique customer experiences to achieve customer satisfaction. Skilled in the administrative management, overseeing the implementation of strategic initiatives while encouraging the delivery of high-quality standards.Exhibits profound knowledge of daily activities in providing the quality of services & coordination to the people.Core SkillsSales ManagementCommunication SkillsCritical ThinkingTeam ManagementPeople ManagementOrganizational SkillsCareer Summary2019 March  Present DateTower AutomotiveOutlineA personal whole sales license business authorized to purchase vehicles from auctions. Vehicles are purchased and are shipped overseas or are maintained and resold at the auction. This business has created a large increase in client base and client referral growth.Main ResponsibilitiesCar Bid vehicle follow-upCar ownership approval confirmationPayment processingVehicle titles follow up and full paperwork completion prior to shipmentClients follow up and updateSales Transitions collectionShipment companies expansionAugust 2020- May 2021Groove FordOutlineCar dealership focusing on customer outreach; providing new and pre-owned vehicles with flexible financing options and competitive rates guaranteeing positive experiences for customers.Main ResponsibilitiesCustomer assistance with purchasesNetwork and stakeholders expansionSales opening and product value open the sale and built the value on the product and educated with the processProduct urgency creation to secure saleWalk through and in-depth explanation of process to customers + follow up and thorough question responseSales generationApril 2016  Feb 2019Sales ConsultantMile High HondaOutlineGenerating leads and turning them into opportunities for sales. Contacting potential customers.Main ResponsibilitiesFull customer assistance to meet requirementsThorough questions response as to lead to customer satisfaction by giving the best vehicle requirements that meets the customer satisfaction.Work closely with the management for resolution prompting of any customer complaintsCSI for feedback applicationCreative brainstorming to enhance productsMar 2014  Nov 2015Sales ConsultantLarry H Miler VolkswagenOutlineProviding first-class sales by answering all questions raised by consumers about a vehicle and acting as a liaison between consumers and manufacturers..Main ResponsibilitiesCustomer meetings in a sales environment to drive product sales and knowledge.Advanced products knowledge demonstrationCompany policies and procedures adherenceSales appointments with clientsEmployee collaboration for vehicle purchase availability for customerNew leads generation by meeting with consumers.Education & QualificationsHigher DiplomaProfessional DevelopmentTraining / CoursesCertificationsAdditional InformationIT Skills:Microsoft Office including Word, Excel and PowerPoint.Languages:Arabic (Native) English (Fluent)

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