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Candidate's Name
RETAIL MANAGEMENTHUMMELSTOWN, PAUpdateAccomplished General Store Managerwith a proven track record at HomeDepot, enhancing operational efficiencyand team leadership. Expert in customerrelations and process improvements,increasing efficiency and reducing shrink.I signicantly boosted store performanceand delivered results. Skilled in bothrecruitment and mentoring, my strategicapproach to retail management drivestangible results and fosters a culture ofexcellence and safety.CONTACT MEPROFESSIONAL SUMMARYOVERVIEWBack to Editor28 28 YEARS OFPROFESSIONALEXPERIENCEWORK HISTORYGeneral Store ManagerHome Depot2009.08 - 2024.09Established a positive workenvironment by fosteringopen communication andpromoting teamwork amongHide Descriptionpromoting teamwork amongemployees.Managed nancial aspects ofthe store including budgeting,expense tracking, and payrolladministration for optimalcost control.Managed staffing, talentmanagement anddevelopment.Optimized store layout toenhance customer ow andmaximize revenue frommerchandise displays andevents.Resolved customercomplaints effectively byaddressing their concernspromptly while adhering tocompany policies andempowering my associates tofollow my example.Lead a relentless focusaround safety and safetybehaviors.Assistant Store ManagerLowes Home Improvment1999.05 - 2001.05Hide DescriptionManaged cash registersefficiently, ensuring accuratetransactions, balancingdrawers daily, and minimizingdiscrepancies.Enhanced store appearancefor increased sales bymaintaining cleanliness andimplementing strategicmerchandise displays.Managed opening and closingprocedures and establishedpriorities for the day basedon Manager and Companyneeds.Drive sales throughdepartmental follow up andensure events were set toperfection to showcaseseasonal and new products.Sales AssociateHechingers Home Improvement1997.03 - 1999.05Hide DescriptionOrganized shelves to maintainstore visual appeal, engagecustomers, and promotespecialty and buildingmaterial sales.Handled cash transactionsefficiently while adhering tocompany cash handlingpolicies, ensuring accuracy inall nancial exchanges.Built relationships withcustomers to encouragerepeat business and buildemotional connections.Managed returns, exchangesand refunds in accordancewith store policy.EDUCATIONBachelor Of Education - MusicEducationFurman UniversityGreenville, SC06.1989SKILLSTeam LeadershipStore operationsCustomer RelationsTraining and mentoringPerformance AnalysisLeadership DevelopmentOperations ManagementProcess ImprovementsLoss PreventionHome Depot RVP award 2017Regional Value Award for Giving Back2018Top Store in the NJ Metro Regional 2018Customer ServiceProblem-SolvingTeam leadership and coachingRetail Inventory ManagementOperational EfficiencyRecruitment and hiringTeam DevelopmentACCOMPLISHMENTSTIMELINEGeneral Store ManagerCandidate's Name
Retail ManagementContact meHome Depot2009.08 - 2024.09Assistant Store ManagerLowes Home Improvment1999.05 - 2001.05Sales AssociateHechingers HomeImprovement1997.03 - 1999.05Bachelor Of Education -Music EducationFurman UniversityContact me