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Click here or scroll down to respond to this candidateCandidate's Name
Customer Service Representative - InfocisionDayton, OH Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEEnthusiastic customer service/telesales representative with in-depth knowledge of sales, account management andtraining.Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to companysuccess.Core StrengthsStrong organizational skills Telecommunication skills Active listening skills Adaptive team playerCustomer service expert Energetic work attitudeCourteous demeanorWork ExperienceCustomer Service RepresentativeOberer's Flowers-Dayton, OHJanuary 2022 to PresentAnswering calls and taking orders. Also taking payments and problem solving. Group Home WorkerSeeds 4 Life-Dayton, OHAugust 2019 to February 2020Customer Service RepresentativeInfocision-Dayton, OHNovember 2007 to October 2015Computed accurate sales prices for purchase transactions. Prepared and sold broad range of customized merchandise to individuals and commercial accounts. Prepared and sold broad range of customized merchandise to individuals and commercial accounts. Resolved product issues and shared benefits of new technology. Managed quality communication, customer support and product representation for each client. Recommended, selected and helped locate merchandise based on customer needs and desires. Telephone Sales RepresentativeGlobal Reader Services-Dayton, OH2005 to 2007Managed quality communication, customer support and product representation for each client. Maintained up-to-date knowledge of company policies regarding payments, returns and exchanges. Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Achieved high sales percentage with consultative, value-focused customer service approach. Call Room SupervisorBMV Ticket Sales-Trotwood, OH1996 to 1997Cross-trained and provided back-up for other customer service representatives when needed. Managed quality communication, customer support and product representation for each client. Supervised call room activities in the process of selling tickets, special events and fundraisers for organizations such as the Fraternal Order of Police Call Room SupervisorForce Alarm - Dayton, OHMaintained up-to-date knowledge of company policies. Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Cross-trained and provided back-up for other customer service representatives when needed. Resolved product issues and shared benefits of new technology. Supervised a crew of up to 12 telemarketers, per shift, in the process of marketing residential and commercialalarm systemsChildcare WorkerNorthern Hills Childcare-Dayton, OH1995 to 1996Dayton, OH1995 - 1996Cared for up to 15 infants per day.Prepared healthy meals for children and staff members. Maintained cleanliness of kitchen and classroom areas Childcare WorkerFebruary 1753Childcare WorkerEarly Learning Tree-Dayton, OH1995 to 19951995 Planned recreational and educational activities for per-kindergarten children. Conferred with parents to inform on child progress. Maintained up-to-date knowledge of policies.Childcare WorkerFebruary 1753EducationHigh school or equivalentLearning Tree - Dayton, OHSkills Teaching CPR training Typing CPR Certified Training & development Supervising experience Customer service Childcare Sales Marketing Typing Account management Telemarketing Teaching Telecommunication |
