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MEDICAL CERTIFIED PROFESSIONAL CODER-APPRENTICECairo, Georgia PHONE NUMBER AVAILABLE EMAIL AVAILABLE ObjectiveOver two decades client service experienceAdministrative Assistant trainingFive years of office management experience; three years spent as a small clinic office managerHIPAA Bootcamp 2016: Co-authored Policies & Procedures for clinicResearched, Obtained, and put into place a government grant for a previous businessTwo years of experience as a cross-trained teller/universal bankerRecently certified by AAPC as a Certified Professional Coder-Apprentice ExperienceCareerwize & AAPC-Student-01/2024-09/2024Reviewed Anatomy & Physiology/ Medical TerminologyICD-10-CMCPTHPCSSat for and passed the CPC ExamCapital City Bank Group-Universal Associate-03/2020-11/2022BSA compliantTraveled within region to assist where needed as a teller or universal bankerAudited my assigned drawer accurately and honestlyUtilized resources in various platforms to answer client inquiriesCreated new accounts as well as revised and/or closed current accounts according to client needsMet client needs with diverse options for credit card applications or reached out to other departments when it was in our clients best interests to do soWeekly outreach to ensure a quality experience for each of our clientsObtained approval for signing for Official Checks and/or overrides up to the assigned limit per BSA guidelines.Encouraged a caring yet professional environment for clients as well as fellow associatesOffered support and assistance to various management.Accurately, efficiently, and professionally processed transactions with a smile Taco Johns/Lodar-Manager Trainee-07/2018-02/2019Processed guest orders as requestedLed teams through varied shiftsImproved efficiencyAudited cash drawers at the close each shift workedAddressed and handled guest complaints and/or order discrepancies Western Water Works Service & Repair-Office Manager-02/2018-06/2018Researched, applied for, and obtained government grants for the ownerOrganized and updated financial record keeping systemUpkept bank and accounting records utilizing Intuit QuickBooksProcessed payrollOrganized and kept employee recordsCorrectly and professionally answered the phoneScheduled appointments for ownerFirst Light Wellness Center- Clinic Office Manager-06/2015-02/2018Obtained Administrative Assistant training and certificate-2015Administrative Assistant-2015Advanced to Clinic Office Manager-2015Completed HIPAA Bootcamp training-2016Co-authored and updated clinic policies and procedures with the provider per HIPAA-2016Handled patient billing needsDealt with insurance companies on behalf of some of our patients since we mostly were self-payPerformed whatever necessary duties for the benefit of our patientsProvided support to the primary health care provider and her teamAssisted in preparing filing documents including workers comp, quarterly tax, and W-2s for each employeeConverted patient records from paper to electronic medical records per HIPAA standardsUtilized light massage therapy for pain managementAssisted closing the clinic in 2018 when the provider decided to close Education2024: Careerwize and AAPCCertificate: Certified Professional Coder-Apprentice 2016: Casper Training Facility-HIPAA BootcampCertificate: HIPPA2015: Casper College- ETE ProgramCertificate: Administrative Assistant2003-2004: Casper College (No degree)Prerequisites: General Studies2000: Casper CollegeGeneral Education DevelopmentSkills & abilitiesManagement: 10+ yearsICD-10-CM 2024: 1 yearCPT: 1 yearHCPCS: 1 yearCommunication:10+ yearsLeadership: 7 yearsMedical Scheduling: 3 yearsMicrosoft Office Suite: 5 yearsBank Secrecy Act: 2 yearsInventory: 3 yearsMedical Billing: 2 yearsCash Handling: 10+ yearsWorkers Comp: 1 yearPain Management: 3 yearsFinancial Report Writing: 1 yearManagement: 7 yearsBanking: 2 yearsHealthcare Management: 3 yearsMedical Coding: 1 yearPhysiology Knowledge: 10+ yearsAccounts Receivable: 5 yearsMedical Records: 3 yearsOffice Management: 5 yearsAdministrative Assistant: 6 yearsAnatomy Knowledge: 10+ yearsEMR Systems: 1 yearMarketing: 1 yearRetail: 10+ yearsMedical Office Experience: 3 yearsHIPAA : 3 yearsPayroll: 5 yearsQuickBooks: 5 years |