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Title Human Resources Customer Service
Target Location US-OH-Cincinnati
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjectiveTo utilize my skillset and knowledge for a position within Administration/Human Resources. EducationB.S. DEGREE JUNE, 2001 CENTRAL WASHINGON UNIVERSITY ELLENSBURG, WASHINGTON Major: Anthropology Minor: Biology STNASkills & Abilities Able to work with minimal supervision, able to exercise sound judgment and possess excellent communication and decision-making skills. Kronos, Epic, Workday, ATS, People Soft, medical charting, and Human Resources.  Medical Assisting and STNA. 14+ years of extensive experience covering health insurance, billing, collections, and customer service. ExperienceSCHEDULING COORDINATOR BROOKWOOD RETIREMENT COMMUNITY, CINCINNATI, OHIO JANUARY 2024-CURRENTCreate and manage the master and daily scheduling for nurses and STNAs.Assist administration with bonuses, conduct interviews, and preparing disciplinary write-ups.Work the floor as an aide when short staffed.Assist HR with other duties as needed.STAFFING SPECIALIST PEOPLE READY, CINCINNATI, OHIO SEPTEMBER 2023-JANUARY 2024Create, fill and dispatch temp workers to job orders.Add payroll hours and assist with payment questions.Process new worker applications and interview new hire candidates.Recruit new applicants via sourcing methods and Indeed. HR REPRESENTATIVE/ASC BSMH, BOND HILL, OHIO FEBRUARY 2023-JULY 2023 (Contractor)Provide assistance to BSMH Associates with HR questions and needs.Assist associates with Workday functionality and tasks.Answer questions via incoming calls and portal cases.Manage the Faith Chat assistance option for the ASC. ADMINISTRATIVE SPECIALIST/HUMAN RESOURCES WESTROCK, BLUE ASH, OHIO JULY-NOVEMBER 2022(Contractor)Manage and kept track of hourly employee attendance.Assist with HR functions and tasks including recruitment, terminations, hiring, interviews, updating employee hiring/term records and new hire orientations.Assist with payroll, time off requests, benefits, and FMLA.Provided administrative support to members of management. COVID SCREENER WESTROCK, BLUE ASH, OHIO APRIL 2020- JUNE 2021 *Contract Position*Process plant staff and visitors via temperature checks and COVID screenings.Keep a daily log of all plant staff and visitors.Provide assistance to administrative personnel.Monitor the front door for traffic and packages.FRONT DESK/MEDICAL ASSISTANT/BILLING REP DERMATOLOGY AND SURGERY OF SOUTHERN OHIO, FAIRFIELD, OHIO NOV 2018- MARCH 2020 (COVID) Post insurance and patient payments.Follow up on denied/appealed/unpaid claims.Room patients, document chief complaint/PHI/ROS, restock exam rooms, scribe into patient charts.Answer the phones, assist patients/callers with appointments/check in-out patients. OPHTHAMOLOGY TECHNICIAN CINCINNATI EYE INSTITUTE, BLUE ASH, OHIO SEP 2016-AUG 2018, OPHTHAMOLOGY TECH/ MEDICAL ASSISTANT Conduct visual acuity and standard patient work-ups: EOM, Pupils, CVF, Tonometry, MR in progress, Lensometry. Obtain and document patient HPI, chief complaint, and scribe documentation into patient charts.  Assist patients with checking in for appointments. FRONT DESK/ ADMINISTRATION SUPPORT Assist patients with check in/check out for ophthalmology appointments.  Train new front desk hires. Process copays, collect outstanding balances, insurance verification.

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