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Click here or scroll down to respond to this candidateCandidate's Name
Syracuse, NY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceWaste Management SpecialistKings Roll Off, LLC-Fulton, NYSeptember 2021 to Present Set up new services for commercial and residential customers Coordinated drop off and retrieval of containers with both the consumer and the drivers Scheduled when containers needed to be emptied Confirmed sizing, purpose, rates, scheduling, length of time needed, how many times they would need to be dumped and estimated date for services to be rendered regarding the container Billing for container, dumping fee, extra charges if applicable and any late fees Worked with collection specialists for accounts that were past due Provided the utmost customer service Worked with a four line switchboard Assisted drivers with any issues that arose Contacted mechanics if necessary for repairs on the roll-off trucks Kept all inspection, registration, insurance and all drivers records up to date Ordered necessary supplies for any repairs on the containers and for the office supplies Kept a daily running log regarding all drivers, pickups drop offs and any dumping of containers Filed all logs daily and kept a daily running log of all customers contacted for any deliveries, pick up of container, and dumping of container Inputted all accounts, scheduling, dumping, bill payments, and any issues that may have happened Reported to both owners and head coordinator daily regarding any changes, new charges, vehicle repairs/issues, and any conflicts within billing / services if applicable Retail Store ManagerGreenfield Wireless / Cricket-Fulton, NYSeptember 2019 to August 2021 Managed high traffic cellular store Kept track of inventory Attended weekly corporate meetings Displayed all new promotional materials Marketed to different companies and corporations Assisted customers with adding lines, upgrading phones, and new accounts Bundled accessories Assisted customers with any needs or concerns Set up all new cellular devices Completed daily weekly inventory Managed retail sales associates Daily meetings to uplift sales associates and help assist them in any areas of improvement that was needed in an encouraging way Met all weekly and monthly goals Kept store neat and tidy Managed the store by myself during the pandemic from March 2020 - July 2020 Kept loss prevention at zero Managed daily operations, administrative duties, scheduling, and sales Performed official money count every day Coordinated schedules and assigned shifts Managed vacation, time off and sick leave requests Conducted training sessions Ensured consistent store productivity and metrics that increased sales and profitability Demonstrated excellent people skills in both client and employee relationships Interviewed, hired, trained, and supervised new associates Managed Property of the StoreMedical receptionist and Medical Coder/BillerSobhy Electrodiagnostic and Pain Medicine Center-Syracuse, NY February 2006 to September 2019 Answered a four line switchboard Confirmed appointments for patient's scheduled 2 days ahead Confirmed procedures and any testing both 2 days ahead and the day prior of their appointment Scheduled patient's for any testing, procedures, new patient appointments, follow up appointments, emergency appointments and any independent medical examination appointments Logged all medication refill request for the LPN on duty and made sure that that was presented to her at the schedule time Build appropriate insurance companies, weather it was private insurance, workers comp insurance, Medicare insurance, and no fault insurance Printed fee tickets and attached to patient's charts Discussed with Doctor and LPN any issues regarding medical billing and or diagnosis that may occur with the billing Collected co-pays, call insurance and deductible payments from patient's at time of service Processed co-pays, coinsurance, and deductible payments Helped patient's with payment arrangements needed regarding remainder of services charges, that copays, and those without insurance to set up payment plans that were affordable to their needs Applied adjustments appropriately to the insurance companies fee schedule Processed all checks from insurance companies into the correct patient's accounts Handled reconsideration paperwork for all insurance companies if claims were sent back or paid grossly underneath the fee schedule Received dictation from transcriptionist and moved into appropriate patient's charts and into the cloud Printed applicable dictation for patient's visits as needed for workers comp insurance carriers, workers comp board and no fault carriers that had to be sent with the claim form Verified private insurance, workers comp insurance, Medicare insurance and no fault insurance Assisted patients with any scheduling issues, new patient paperwork and information needed regarding testing or procedures Handled the payroll for all employees with the payroll company assigned Complied with subpoena deuces tecum Dealt with the workers comp board, insurance carriers, and attorneys as necessary Reminded the Doctor of all appointments, special engagements, bills that were needed to be paid, and any special circumstances that needed attention Paid quarterly taxes, monthly rent, utility bill, phone and internet service Informed and reminded both the Doctor and the LPN aware of any in-services, renewal of certifications / licenses Assisted the Doctor and LPN with any procedures and testing that was within my scope of practice Input patient information into the EMG machine for their testing Collected the EMG graph from the machine after the testing was done Performed and completed all backups for all computers and software Sterilized all patient rooms efficiently and effectively Sorted and delegated mail to the appropriate departments CNA - Certified Nursing AssistantSyracuse Homes-Baldwinsville, NYJune 2018 to August 2018Baldwinsville, NY - CNAJune 2018 - August 2018 Answered call bells, assisted residents with toileting and dressing needs. Did check and change 2 times on night shift. Kept the nurse informed on any issues with residents. Calmed combative residents when needed. Maintained a good relationship and trust with 40 residents.Personal Care AssistantAccess CNY-Syracuse, NYMay 2015 to July 2018Assisted patients with any toileting and dressing needs. Provided transportation to and from Dr's appointments. Light housework, meal preparation, assisted with medicine intake and provided companion care. Managed Property for all ClientsEducationBusiness Degree in Psychology, Sociology, Business Law and Business Math G Ray Bodley High School - Fulton, NYSeptember 1991 to June 1996Skills Administrative assistant Medisoft Excel Microsoft word Word Medical Billing Medical Insurance Medical Coding Medical Receptionist CPT Coding Workers' Compensation Medical Records ICD-10 Accounts Receivable Insurance Verification Medical Scheduling Medical Office Experience Transcription EMR Systems Store Management Experience ICD-9 Recruiting Anatomy Knowledge Patient Care Payroll Clerical Experience HIPAA Property management Customer service Time management Microsoft Excel Sales Administrative experience Microsoft Powerpoint Microsoft Office Conflict management Bartending Meal Preparation Management ICD Coding Nursing Medical Terminology Accounting QuickBooksLanguages English - ExpertCertifications and LicensesCertified Nursing Assistant (CNA)April 2018 to April 2020CPR CertificationFirst Aid CertificationDriver's LicenseOctober 1997 to October 2027Additional InformationSKILLSEfficient in Microsoft Word, Excel, Medisoft and Office Hours. Medical Coder/Biller and Administrative Assistant |
