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Click here or scroll down to respond to this candidateLSCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Gaithersburg, MD Street Address
Seasoned healthcare professional with 15 years of experience, seeking a Manager, Care Management role. Expertise in clinic operations, sta development, and policy implementation to enhance patient care. Proven track record in managing Prot & Loss, optimizing team performance, and maintaining high operational standards. Professional Site Manager with proven prociency in OSHA compliance, internal and external communications, crew supervision and cost control. Committed to on-time project completions, cost eective budgeting and superb work quality. LeadershipStrategic ThinkingCommunicationOperational EectivenessProblem SolvingCollaborationChange ManagementSta Development ExpertiseSta SchedulingPolicy And Procedure ImprovementsProt ManagementCost Estimates & BudgetsEmployee Supervision And Task DelegationPerformance ImprovementsBusiness AdministrationSite InspectionEective CommunicationExemplary CommunicationAnalytical Decision-Making SkillsCompliance EnforcementOsha Safety RequirementsConict ResolutionChesapeake Urology GermantownGermantownSite Manager01/2017 - CurrentOversee daily operations and sta scheduling, collaborating with management and physicians to ensure clinic eciency Establish and update policies and procedures to uphold exceptional patient care standardsHandle Prot & Loss duties, ensuring adherence to budgets and meeting Net Operating Income goalsLead recruitment and training of sta to nurture a productive and innovative work environmentSupervise oce sta, providing performance evaluations and feedback to enhance professional development and team performance. Brooke Grove Assisted Living Olney, MDScheduling Coordinator01/2015 - 01/2017Orchestrated the alignment of client appointments and caregiver rosters with personalized care plans, while meticulously documenting all scheduling activitiesFacilitated the coordination of more than 4,000 hours of weekly visits, ensuring clear communication of schedule changes to all relevant parties and sustaining uninterrupted care servicesInstituted a caregiver shift tracking system that enhanced shift management, standardized interaction records, and adhered to injury reporting procedures.Partners for Fertility and IVF Vienna, VA Managed clinical practice operations, ensuring ecient oce management, SummarySkillsExperiencePractice Manager01/2008 - 01/2016nursing support, and patient registration, while overseeing billing processes and insurance-related authorizationsImplemented a customer service-focused environment, establishing a monitoring and feedback system to enhance faculty and sta performance Conducted regular sta meetings, performance evaluations, and compensation reviews to maintain high operational standards and sta engagementDeveloped the annual practice budget, monitored nancial performance, and represented the practice in managed care contract negotiations and professional adviser collaborations.Metro Fertility Arlington, VAOce Manager01/2005 - 01/2008Oversaw employee supervision, recruitment, and conducted thorough reference and background checks to maintain a qualied workforce Coordinated payroll processes and implemented periodic performance and compensation evaluations to ensure organizational eectiveness Updated and maintained practice policy and procedures manuals, ensuring compliance with HIPAA and OSHA regulations, while managing accounts receivable, payable, and payroll documentation. Mid-Atlantic Fertility Bethesda, MDSite Supervisor01/2000 - 01/2005Supervised clinical and laboratory sta across multiple facilities, managing personnel activities such as hiring, counseling, and evaluating performance and compensationStreamlined patient appointment processes to enhance scheduling eciency, improving productivity and protability metrics Handled nancial operations, including oversight of accounts receivable and payable, billing procedures, and account reconciliation, while fostering team motivation through regular sta meetings.Associates in Family Practice SilverSpring, MDTeam Leader/Certied Medical Assistant01/1988 - 01/2000Managed patient care by performing clinical tasks such as triage, recording vital signs, and administering venipuncture and injections, ensuring ecient and accurate support to physiciansCoordinated patient referrals, streamlining the process for timely and appropriate specialist careMaintained a high standard of patient service, contributing to a supportive and eective healthcare environment.Montgomery Community College01/1988MATTS-Certied Medical Assistant01/1984Roosevelt Sr. High School01/1983Education and Training |
