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Candidate Information
Title Customer Service Sales Agent
Target Location US-GA-Atlanta
Email Available with paid plan
Phone Available with paid plan
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L ICENSED SALES AGENTSHARONGRANTCONTACT INFORMATIONEMAIL AVAILABLEPompano, FLPHONE NUMBER AVAILABLESKILLSLANGUAGESEnglishOBJECTIVEExperienced Licensed Sales Leader and Agent with a proven track record of exceeding sales targets and providing exceptional customer service. EXPERIENCEINDEPENDENT INSURANCE PRODUCERExecutive Insurance Providers. Pompano, FL Jun 2019 - Present INSURANCE BROKEREnhance Health. Miramar, FL Oct 2023 - Feb 2024PRODUCTION MANAGERConnexion Point. Sunrise, FL Sep 2017 - Jun 2019 MEDICARE SALES AGENTHumana. Miramar, FL Jun 2019 - Dec 2019EDUCATIONBUSINESSStrayer University. Coral Springs Jan 2007 - Jul 2009 HS DIPLOMAEly High School. Pompano Beach, FL Aug 1981 - Jun 1985 CERTIFICATIONS & COURSESLicensed Agent (214 & 240) NPN #:17283969Tax PreparerCustomer ServiceSalesQuality AssuranceTime ManagementRelationship BuildingMarket KnowledgeProblem SolvingOrganizationNetworkingCommunicationNegotiationManaged a diverse portfolio of clients and developed customized insurance plans to meet their needsNegotiated business contracts with insurance carriers and analyzed market trends to recommend appropriate coverage optionsImplemented a CRM system to streamline client communication and track policy renewalsOrganized and conducted insurance seminars to educate clients on coverage options and industry trendsMaintained current knowledge of insurance regulations and compliance requirements to ensure adherence to industry standards Managed a portfolio of clients and developed new business relationships Conducted need assessments and recommended appropriate coverage options and processed insurance applications Provided expert advice on insurance products and coverage options Maintained accurate records and documentation for client accounts Collaborated with cross-functional teams to meet production goals and deadlinesDeveloped and implemented safety protocols to maintain a safe work environment Trained new employees on production processes and equipment operation Performed regular quality control inspections to ensure product standards were metManaged and evaluated over 60 agents to meet supervisor's production requirements Provide knowledge, motivation and support for all employees and team leads Communicate any problems or obstacles along with solutions to senior Management Managed a portfolio of Medicare clients and successfully met sales targets Demonstrated expertise in Medicare Advantage and Supplement plans Provided personalized guidance to clients on Medicare plan options Utilized CRM systems to track and manage client interactions Maintained up-to-date knowledge of Medicare regulations, compliance and policies

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