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Operations Manager Resume Elgin, IL
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Title operations manager
Target Location US-IL-Elgin
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Candidate's Name
Operations /Warehouse ManagerContactStreet Address  Tuscany Dr,Streamwood, IL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEProfessional SummaryAccomplished Operations/Warehouse Manager with a strong record of business leadership and continuous improvement. Monitors performance and identifies issues to implement new technologies and optimize resources. Results driven leader with skills in Warehouse /Facilities management and supply chain practices. Stays on top of critical demands in fast paced environments by effectively using slow periods. Maintains organized safe and clean work areas maintain a 5S standard. Strategic Operations manager that leads by example, building strong relationships with front line staff to drive results. Strong background in completing high-cost projects on time and under budget.Always willing to take on any task, adapts quickly to new needs.EducationElmhurst CollegeElmhurst, ILBS Logistics and Supply Chain Management /1995College Of DuPageGlen Ellyn, ILAAS BusinessManagement /1986Key SkillsOrganizational ManagementLabor RelationsInventory ManagementProject ManagementStaff TrainingCertified Forklift TrainerProject LeadershipProcess ImprovementHealth and Safety complianceCertified First Aid ResponderCPR/AEDProblem-solvingExperienceMarch 2017- April 2024Operations / Facility Manager   Surewerx      Overseen all warehouse site operations ensuring a consistent high level of KPI s for 7 straight years. Maintaining 33-million-dollar inventory at 99 percent accuracy.      Empowered team members by coordinating necessary resources to effectively handle workload and achieve objectives, delegating daily operational activities.      Built the #1 team promoting a culture of fun, excellence, and ownership, while doing it Safely!      Conducted daily audits to ensure compliance with safety regulations standards.      Responsible for daily operations of 50 team members performing all distribution processes in 300,000 Sqft. Facility Shipping/Receiving/Inventory/Production/ Quality Control/ Customer Service.      Responsible for all facility responsibilities Safety compliance, Building repairs, Vendor coordination, Service contracts, Safety records, Stock purchases, Space management, Facility inspections.Experience
November 2013   March 2017Warehouse Manager   Info Distributors      Met all customer call guidelines including service delivery levels, direct service contact with clients.      Assisted counterwork, including answering inquires and order updates.      Supervised staff of order desk and customer service, warehouse, stock flow from inbound to outbound.      Reported carrier-performance metrics and monthly operation costs to executive team weekly.      Effective liaison between customers and internal departments responding to customer and service requests,      Reduced operating budget by 35% and miss ships by 50% by implementing new process procedures.      The team achieved no lost time accidents for over 4.5 years.Experience
June 2001 - November 2013Facilities/Site Manager   ProLift-DBA          Managed overall branch operations rental fleet, customer service
          warehouse, to ensure safety, productivity, customer first and
profitability      Overseen sales efforts and business initiatives      Prepare reports, including profit and loss statements, monthly operating reviews, yearly budgets and other reports detailing operational status      Overseen all safety matters, including audits, safety training, On and off-Site Safety OSHA compliance and drug and alcohol testing      Interpret drawings to evaluate the needs of projects, including reviewing current inventory and fabrication needs, ordering equipment      Reviewed client rental contracts and communicated any milestones or stipulations to project team      Checked availability of specialty items to help avoid critical customer requests.      Projected labor for both erection and dismantle, and implementing processes and procedures for offsite projects      Planning and implementation of job budgets within customer needs.  tied costs to activities and materials to build budgets from bottom up      Discussed project budgets goals and expectations with pertinent stakeholders      Scheduled Subcontractors to meet project needs as budgeted      Acquired permits with local building departments in locations throughout the US when necessary      Attended pre-planning meetings and perform site visits to review the scope of work with the client and coordinate with various vendors on the coordination of the job      Periodically visited job sites to inspect to insure project goals where met and equipment was working to clients requirementsCertifications      Certified Forklift Trainer Sit Down/ Reach Trucks 7/2023      Certified First Aid CPR / AED 6/2023      NSC Safety Conference (Business Safety Planning) 9/2022      A.L.I.V.E Active Shooter Training 4/2021
Service/Accomplishments      US Army Military Police 1979-1984      Carol Stream Paid on Call Firefighter EMT 1984-1986      Youth Travel Baseball Manager 20 Years
LeadershipSuccessfully led team to exceed Warehouse KPI goals and 1pm target of 100% while maintaining a safe 5 s work environment.
Led warehouse team through 5 offsite acquisitions over 5 years. Including 5 warehouse moves and 7 company acquisitions.Lead Acquisition/Operations teams through 5 offsite transfers of business and facilities.
ReferencesAvailable upon request.

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