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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILEExperienced and well-rounded professional backed by retail, hospitality and front-line customer service experience. Able to provide timely, complete, and accurate services, maintain operations by following all company policies and procedures. Seeking a transition into the medical administrative field with a patient-focused organization offering cross-training, advancement opportunities, and a long-term career path.Regarded as a natural people person with strong interpersonal communication skills.Fast-learner and pro-active problem solver, able to identify potential issues and offer immediate solutions.Manages time and priorities in fast-paced environments to meet established deadlines.Dependable team player who works collaboratively with staff to promote quality customer service.EMR/EHR Systems & Microsoft Office Applications Outlook, Word, Excel, and PowerPoint 45 WPMKEY QUALIFICATIONSMedical Practice Management Systems Medical Terminology Medical Records HIPAA ComplianceInsurance Verification Insurance Claim Processing Reimbursement Processing Revenue Cycle ManagementMedicare / Medicaid Government Payers Third Party Payers CPT & ICD-10 Coding Medical BillingMedical Office Medical Administrative Patient Registration Data EntryEDUCATION AND CERTIFICATIONSUltimate Medical Academy Associate of Science Degree / Health Sciences Medical Office and Billing Specialist, 2023Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals CertificatePROFESSIONAL EXPERIENCEApizza di Napoli Aiken, SC 08/2019 - 10/2020 and 01/2024 PresentCustomer Service Associate / ServerTake food and drink orders and serve meals in a friendly and timely manner.Uphold professional attitude, service excellence, and high level of customer satisfaction.Work in a team-oriented environment and follow established standards and guidelines.Iron Horse Bar & Grill Beech Island, SC 07/2022 03/2023Server / Customer ServiceOffered fast and friendly service, operated cash register, accepted payments, and maintained cleanliness of work area.Worked as part of a team and interacted with diverse customers and staff members.Advised patrons of daily specials, took food and beverage orders, and entered them into POS system.K & C Quality Cleaning Services Aiken, SC 01/2021 05/2022Client Services RepresentativeManaged inbound and outbound phone calls, provided information, and addressed concerns.Maintained and documented accurate inventory of necessary supplies.Provided the ultimate customer experience by exceeding company standards for comfort and cleanliness.Aaron's Aiken, SC 08/2018 03/2019Retail Customer Service AssociateProvided excellent customer service with active listening to determine customer needs.Managed inbound and outbound calls, answered questions regarding products and services.Operated cash register, scanned merchandise, accepted payments, and ensured accuracy of cash drawer. |
