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Click here or scroll down to respond to this candidateCandidate's Name
Germantown, MD PHONE NUMBER AVAILABLE EMAIL AVAILABLESUMMARYResults-driven entry-level Helpdesk Support Specialist with Cybersecurity background seeking a position as an IT helpdesk technician. Motivated to make a difference in helping others in resolving technical issues by providing first-level support to end users. Familiar with Windows server, computer forensics, Information security principles and concepts, Linux, Cisco, and Cloud. Eager to leverage acquired knowledge and practical skills to provide exceptional technical support and contribute to the smooth operation of information technology systems. RELEVANT EXPERIENCEIntern, Housing Opportunities Commission, Gaithersburg, MD 6/15 8/15 Assembled computers and computer equipment using specialized tools, gaining hands-on experience with various hardware components. Learned how to disassemble old computer hard drives using specialist tools, enhancing technical and practical skills. Gained experience in handling sensitive computer components such as motherboards from old computer towers with specialist tools, improving attention to detail and precision. EDUCATION & HONOR SOCIETIESB.S., Computer Networks and Cybersecurity, UMGC, GPA: 3.9 12/21 Made Deans List: Fall 2019, Spring and Fall 2020, Spring and Fall 2021 A.A.S., Cybersecurity, Montgomery College, GPA: 3.38 5/19Honor SocietiesAlpha Sigma Lambda Member Spring 21Phi Theta Kappa Member Fall 15UMGC Course Highlights: Digital Forensics in the Criminal Justice System Cloud Technologies Administering Windows ServerCOMMUNITY INVOLVEMENTVolunteer, Sally Ride Elementary School 2009/2012Volunteer, St. Martins Catholic Church 2009/2012 |
