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Name Available: Register for Free
Title Customer Service Second Language
Target Location US-FL-Pembroke Pines
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Cellphone: PHONE NUMBER AVAILABLEAddress: Pembroke Pines, FlaEmail: EMAIL AVAILABLEPROFESSIONAL SUMMARY16+ of teaching experience in different Schools, High schools and Universities. Possess a Bachelor s Degree in Teaching English as a Second Language, a Masters Degree Higher Education and Higher Educational Administration, and presently studying a Master s Degree in Language Pedagogy-English language. My practical experience includes teaching English as a Second Language, foster quality relationships with staff, students and parents, engaging teaching styles creating productive learning and class participation. Establish a warm, supportive and inclusive environment for learning. Fulfill academic, technical and administrative processes with successful accomplishments for a worldwide well-known learning company.SKILLS Excellent communication and interpersonal skills Organization and time management Highly motivated self-starter Capable of team and individual work Customer Service skills Multilingual: English (100% written-verbal)Spanish (100% written-verbal)Portuguese (40 % written-verbal)WORK HISTORYBroward County Public Schools Substitute TeacherAssist with classroom activities, manage classroom, maintain a positive learning environment, comply with all substitute teacher requirements, assisting teacher with special needs students as wellUniversity of the Armed Forces English TeacherESPE 01/2020  10/2023 Online Teacher: (English Proficiency Program)(Ecuador) Teach English Levels I-II-IV-VII-VIII.Online Teacher: (Applied Statistics level V andInvestigacin Cientfica Bscica, nivel IICoral Springs Middle School BCPS - Grow Your Own Initiative Program 09/2019  12-2019 Language Arts Pool Teacher (6 grade)(CoTeacher) Preparing lessons, teaching, classroom management, grading papers, attend teacher-parentconferencesLanguage Line Solutions Interpreter10/2017  01/2018 Language Interpreting services worldwide for law enforcement, healthcare organizations, legal courts, schools and businesses.Pearson Academy English Coordinator/Tutor07/ 2016 - 07/2017 In charge of the academic, technical and administrative processes of the English program in the Universidad Tecnica Particular de Loja and English Tutor B1 level(according to the common European framework)students to improve their skills in the EnglishLanguage.British School of Language English Speaking Evaluator and Invigilator 01/ 2015  07/ 2017 Speaking Evaluator and Invigilator for KET A1, PET B1, FCE B2 ESOL Language Proficiency examinations(Written and Spoken).Universidad Catolica (Ecuador) English Teacher01/ 2012  07/ 2016 Blended English Program and Onsite Program: taught English as a second language to KET A1 and PET B1(according to the common European framework)students to improve their skills in the EnglishLanguage.Universidad de las Fuerzas Armadas English Teacher(Ecuador) SMRT English Online Program10/ 2015  01/ 2016 Conversational classes to improve the English language Speaking skill to University teachers, administrative personnel and military personnel.03/ 2010  8/ 2014 English Teacher: all levels  KET A1, PET B1 and FCE B2 students (according to the common Europeanframework) students to improve their skills in the English Language.Colegio Alberto Einstein English Teacher6/ 96  12/ 2006 (Ecuador) Principals Secretary. All clerical work, meeting and greeting people, answering phones, customer service, showing school to outside people.First grade Language Arts and Social Studies teacher. Level students in English (1st to 7th grade)WORK HISTORY OTHER THAN TEACHINGSaint Anne Adoption Center Interpreter/Bilingual Executive Assistant 07 2007  8/ 2008 Assist the Executive Director in Canada via Internet and the Legal Representative in the administrative process of the adoptions program in Ecuador, translate all documents that came in and went out of the office from Canada to Ecuador/Ecuador to Canada.Interpreter for Canadian adopting families (English- Spanish/Spanish-English) at Courthouses throughout the country, Ecuadorian Authorities, Orphanages,Ministry of Economic and Social Inclusion, etc..South Florida State Hospital Accountant IIPromoted from Accountant I  Patients cashier.02/ 1996  06/1997 Accountant II: In charge of patients Banks accounts, process Hospital`s payables accounts of outside private Doctors in a computer program SAMAS, keep a database of medical services offered to the patients by independent companies, payroll and other occasional services as required.Florida International University Bilingual Secretary 07/ 1993  10/ 1995 Got promoted from Accountant I: Patients cashier. Accountant II: Process students information in acomputer program, registration, give information to students about the Medical Center, payroll, customer service, answering phones.Holy Cross Lutheran Church/School Secretary-Receptionist 01/ 1993  06/ 1993 In charge of the reception area (answering phones, filing, meeting and greeting people, giving school information, collect tuition, sell lunch cards.Riviera Hotel Reservations12/1991  12/1993 Front Desk: check-ins, check-outs, assigning rooms, making keys, preparing end of shift reports, customer service, answering telephone.Reservations: booking rooms for guests, booking rooms for large groups, room upgrades, meeting and greeting people, solving clients complaints, answering telephone queries, maintaining records.University Settlement Secretary-Receptionist01/1989  10/1991 Assist the Director, typing letters, filing, answering phones, Dictaphone transcribing and customer service. Ecuatoriana de Aviacion Bilingual Secretary:03/1987  06/1987 INTERNSHIP from high schoolDEGREESUniversidad Tecnolgica (Ecuador) MASTER S DEGREE: (Online) Indoamrica, (presently studying) English Pedagogy: Teaching and learning languages: English Universidad Tecnologica (Ecuador) MASTER S DEGREE: Indoamerica, - 2013 University Teaching and Education Administration Universidad Tecnica Particular BACHELORS DEGREE:De Loja  2006 (Ecuador) Education Sciences: English REFERENCESJackie Pareja, Social Services Coordinator (954)804-8928 Laly Bastidas  Property Manager (954)240-2414Liz Chew  Bilingual Assistant PHONE NUMBER AVAILABLE/pre>

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