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Title Customer Service Order Entry
Target Location US-TN-Crossville
Phone Available with paid plan
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Candidate's Name
Street Address  PHONE NUMBER AVAILABLEI am a self-motivated, dedicated person that adapts well to all challenging situations. A committed individual with a proven history of superior performance. Strong ability to multitask and prioritize workloads with no supervision.EMPLOYMENT HISTORYSWD INC.Customer Service / Expediting / Shipping & Receiving02/2013  08/2024Awarded employee of the month in 2022 (250 employees at SWD)Member of the wellness Committee for 11 yearsTook upon myself to help train our new department managerTook upon myself to help and train new employees in the C.S. dept.Generated paperwork for freight to shipCalled in all pickups with the freight linersAssisted our order entry department when needed.Managed incoming calls and directed them to appropriate personnel.Addressed and answered customers concerns through phone and emailTook upon myself to get certified on a forklift to help the dock with loading and unloading.Reliance Tool MFG.Assistant to V.P.O / Customer Service / Order Entry / Shipping & Receiving03/2005  02/2013Entered in All customers orders for processingGenerated and received in purchase orders for parts needing a secondary process outsideGenerated and received in purchase orders for steel needed to be purchased to complete customers ordersGenerated all shipping paperwork for freight leaving the docksCalled in all pick ups with the freight linersManaged incoming calls and directed them to appropriate personnelCollected employees hours and applied them to an excel spread sheet for human resources.Professional Development/Training records attachedReferences attached

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