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| | Click here or scroll down to respond to this candidateCandidate's Name
Norristown, PA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEExperienced customer service professional with a background in retail and logistics. Skilled in cash handling, data entry, and customer support with a strong attention to detail and organizational skills. Proficient in Microsoft Office and various POS systems. Authorized to work in the US for any employerWork ExperienceSupervisor7-Eleven-King of Prussia, PAPresent Supervised a team of employees, ensuring efficient store operations and customer satisfaction. Manage cash transactions and utilize POS and Fleet Entry systems to accurately log truck driver mileage for diesel fuel receipts. Answer store phone and help customers over the phone with their needs Digital Personal ShopperWalmart-Norristown, PANovember 2021 to August 2022 Scanned and prepared items for shipping, ensuring accuracy and timely delivery. Coordinated with FedEx to manage deliveriesPackage HandlerUNITED PARCEL SERVICE-Horsham, PAJuly 2020 to February 2021 Sorted packages efficiently by postal code to ensure timely delivery. Maintained a high level of accuracy and organization in a fast-paced environment Sales AssociateBJ's Wholesale Club-Conshohocken, PAAugust 2017 to June 2020 Initially worked as a cashier before being promoted to Member Services Representative. Sold tier 1 and 2 memberships, the BJ's Mastercard, and assisted customers with locating items in the warehouseEducationCollege (Did not finish) in Advertising / Marketing Drexel University - Philadelphia, PASeptember 2021 to May 2022College (Did not Finish) in Mass CommunicationsMontgomery County Community College - Blue Bell, PA August 2017 to May 2019Skills Customer Service Cash Handling Organizational Skills Cashiering Retail Sales Sales Computer Skills Time Management Computer Operation Math Phone Etiquette Communication Skills Typing Microsoft Word Computer Literacy Basic Math Microsoft Office Microsoft Powerpoint POS Data Entry Supervising Experience Microsoft Outlook Office experience Front desk Clerical experience Word processing Filing Computer literacy Cash handling Communication skills English Customer service Phone etiquette Organizational skillsAssessmentsRetail customer service ProficientJune 2024Responding to customer situations in a retail setting Full results: ProficientSales skills ProficientAugust 2022Influencing and negotiating with customersFull results: ProficientWorking with MS Word documents ProficientSeptember 2022Knowledge of various Microsoft Word features, functions, and techniques Full results: ProficientWarehouse safety ProficientNovember 2022Using safe practices in a warehouse settingFull results: ProficientAttention to detail ProficientOctober 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientCustomer service ProficientNovember 2022Identifying and resolving common customer issuesFull results: ProficientBasic computer skills ProficientSeptember 2022Performing basic computer operations and troubleshooting common problems Full results: ProficientAdministrative assistant/receptionist Proficient October 2022Using basic scheduling and organizational skills in an office setting Full results: ProficientTyping ProficientSeptember 2022Transcribing textFull results: ProficientCustomer focus & orientation ProficientSeptember 2022Responding to customer situations with sensitivity Full results: ProficientSocial media ProficientSeptember 2022Knowledge of social media techniques and analytics interpretation Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |