Candidate Information Title P E Access Representative Target Location US-FL-Miami Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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PHONE NUMBER AVAILABLEEMAIL AVAILABLEC O N T A C TM I R A N D A J O N E SL E A D I N G P R O F E S S I O N A L H E A L T H C A R E A S S O C I A T E W O R K E X P E R I E N C ES P E C I A L I Z A T I O N SC O M P E T E N C I E SPatient RegistrationInsurance VerificationSelf Pay PackagesUpfront CollectionsAuditing Insurance PlansManaging Bed ControlInternational Package &Manage Care PricingPatience Access Representative IIMt. Sanai Medical CenterManage an average of 50-85 patients per day.Secure accurate medical authorization for outpatient diagnostic procedures.Serve as department super-user for EPIC platformTrain and onboard new employees on department systems, protocols, and technology platforms.Ensure proper auditing procedures are being mandated and upheld; Accurately verify Insurance informationServe as department go-to to correct, rebill, and submit previously billed insurance plans.Effectively negotiate rates to prevent collections Mindfully manage patient influx and bed control; Daily perform every facet of registration (patient engagement, scheduling, collections, auditing, employee scheduling)Assist in the selection of new hires; Participate in the interview process.Organize staff meetings and staff trainings.Maintain proficient knowledge of hospital policy and procedures and collections and billing protocols.Communicate timely and professionally with all Managers, Directors, and Administrative Staff to ensure efficiency and accuracy.Maintain and balance the required number of staff to ensure adequate coverage on each shiftResponsible for 30 Employees, day and evening shifts, day-to- day operations of the Registration Department, training and cross-training employees; monitoring bookkeeping and logs for cash and credit card collections and transactions. Adhere to staff requests; mediate and effectively resolve concerns and issues.Ensure safety plans are communicated and upheld (personnel and data systems; Responsible for computer maintenance before, during, and after a system failure.Ensure manual materials were readily available for staff. 2001 - presentStrong attention to detailStrong leadership andmanagement skillsExcellent data entry accuracyTyping 60-70 wpmProficient in EPIC, Citrix,Availty, NIA, Cisco Jabber &AIM systemsA loyal, patient-focused, healthcareadministrative professional, withstrong communication andnegotiation skills. Designated as aleading client and peer favoritewith a proven demonstration ofvast experience in stellar customerservice, industry standards andsoftware usage.P R O F I L EPHONE NUMBER AVAILABLEEMAIL AVAILABLEC O N T A C TM I R A N D A J O N E SL E A D I N G P R O F E S S I O N A L H E A L T H C A R E A S S O C I A T E W O R K E X P E R I E N C EP O S I T I O NH I G H L I G H T SRadiology Dispatcher andTechnician AssistantRegistration ClerkBed ControllerCentralized SchedulerTeam LeaderPatient AccessRepresentativeAdmitting Clerk SupervisorMiami Heart InstituteCoordinated the radiology patient drop-off station and patient flow; Assisted technicians with collecting of x-ray films, completed patient orders, patient medical reports, etc.Scheduled patients for diagnostic testing (i.e., nuclear medicine, MRI, CAT scan, and fluoroscopy diagnostic tests and basic x-rays); Worked in the film library, distributing reports and sending out medical reports for transcription.Managed multi-line phone system and front desk duties, typing, filing, ordering diagnostic testing, faxing reports, and verbalizing medical reports to medical physicians and staff; Reported requests to Radiologists.Served as registration clerk for outpatient, inpatient, and emergency room patients; Provided stellar customer service.Registered patients in a timely and efficient manner; Accurately verified Insurance verification; entry of data and proficient use of billing codes and medical terminology.Trained new hires on job functions and policy and procedures Assigned patients to available facility beds; Communicated with various facilities for transferring incoming patients.; Arranged air ambulance transfers for critical patients.Tracked critical patients efficiently to be transferred to appropriate care floors; Managed discharge observation and in-patient flow; Worked with nurses, physicians, and charged nurses to ensure appropriate bed placements. Collaborated with direct admissions, surgical patients, observation patients, and ER patients. Monitored patient board and updated accordingly, prioritizing transfers according to hospital protocol; worked with Environmental Services to ensure rooms were cleaned in a timely manner also organized stat cleanings and alerted staff of isolation needs. Processed paperwork with Medical physicians, and funeral homes for the release of deceased patients to the state, etc.; Performed daily census.Scheduled outpatient appointments; Communicated with physicians, and physician office staff to coordinate patient appointments; Coordinated patient appointments for radiology, cardiology, pulmonary, surgical, and respiratory departments with physicians, staff, and patients; Followed up with patients to confirm appointments and provide vital prep instructions efficiently; Entered pertinent customer data in the scheduling system efficiently; Obtained medical authorizations for outpatient procedures. 1990 - 2001E D U C A T I O NMiami Dade CollegeAssociate in Arts,General Studies CourseworkBarry UniversityBachelors of Science,Social Work, Winter 2025A D D I T I O N A LP R O F E C I E N C I E SMedical Terminology(ProfiMedical, etc.)Resolving billing errors thatincrease revenuesPayment and Valuablecollections