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EMAIL AVAILABLE PHONE NUMBER AVAILABLESummaryWith a solid background in administrative support and office management, I excel in streamlining operations, managing office supplies, and providing comprehensive clerical support. My expertise includes handling budget management, inventory control, and vendor coordination, ensuring operational efficiency and cost-effectiveness. I am adept at using Microsoft Office Suite to enhance workplace productivity and am committed to continuous improvement and excellence in all facets of office administration.ExperienceAdministrative Assistant 2/20- CurrentGrabbyYas LLCManaged comprehensive bookkeeping system, ensuring accuracy and accountability for all financial transactions.Resolved customer issues efficiently, enhancing customer satisfaction.Oversaw order processing and invoicing, demonstrating proficiency in Microsoft Office Suite for operational tasks.Streamlined office operations, including mail management and switchboard operation, contributing to enhanced organizational efficiency.Administrative Assistant 3/17 1/20Dismas CharitiesCoordinated office supplies and equipment orders, maintaining optimal inventory levels and managing custom orders.Implemented a facility bookkeeping system, overseeing all financial records and ensuring budget adherence.Facilitated efficient office moves and minor maintenance tasks, ensuring minimal disruption to daily activities.Managed vendor relations and coordinated maintenance services, ensuring office equipment was in optimal condition.Receptionist/Administrator 3/2016 11/16Garrett Stotz CompanyHandled daily deposits and mail, ensuring timely and accurate financial management.Managed incoming and outgoing communications, including switchboard operation, demonstrating strong organizational skills.Coordinated internal moves and maintenance requests, ensuring a smooth and efficient office environment.Receptionist/Administrator 1/2013-2/2016Brown & BrownManaged executive calendars and travel plans, optimizing time management and efficiency.Processed daily and monthly expenses, demonstrating proficiency in budget management and financial oversight.Oversaw inventory management and office supply orders, ensuring the office was well-stocked and functional.Customer Service 9/2012-1/2013HumanaHandled enrollment and disenrollment processes, showcasing strong administrative and organizational skills.Resolved customer issues, contributing to improved customer satisfaction and service quality.Utilized Microsoft Office Suite for various administrative tasks, enhancing operational efficiency.Records Management 1/2009 8/2012Warner Norcross & JuddManaged confidential records and oversaw the maintenance of the firm's library, ensuring data integrity and security.Implemented a barcode system for file management, improving tracking and accessibility of documents.Coordinated with vendors for office supplies and equipment, ensuring timely and cost-effective procurement.Customer Service 7/2006-12/2008Century HardwareMaintained monthly inventory statements, ensuring accurate tracking and management of stock levels.Collaborated with the purchasing department to ensure inventory accuracy, reducing discrepancies and improving operational efficiency.Managed order processing and customer invoicing, demonstrating strong organizational and financial management skills.Customer Service 6/2004-7/2006Fold-a-CoverManaged inventory, ensuring efficient tracking and ordering of supplies.Resolved order and inventory issues, improving customer satisfaction and operational efficiency.Supported the engineering department with administrative tasks, facilitating smooth project execution.Customer Service 2/2000-6/2004Keeler BrassProcessed orders and managed invoicing, showcasing proficiency in financial management and customer service.Maintained communication with accounts, ensuring timely resolution of concerns and maintaining customer satisfaction.Customer Service Call Center Supervisor 11/1996-2/2000Guardsman ProductsSupervised over 24 customer service representatives, enhancing team efficiency and customer service quality.Trained employees on product warranties, improving knowledge base and service delivery.Managed customer accounts, ensuring high levels of customer satisfaction and loyalty.Skills and AccomplishmentsProficient in Microsoft Office Suite, including Outlook, Excel, and Word.Experienced in using office equipment such as copiers, fax machines, postage machines, and telephone switchboards.Skilled in budget management, inventory control, and vendor coordination. |