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Call Center Patient Care Resume Kokomo, ...
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Title Call Center Patient Care
Target Location US-IN-Kokomo
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Bradford Circle Apt. H Kokomo, INPHONE NUMBER AVAILABLE EMAIL AVAILABLETo obtain a challenging career that will allow me to use my Problem-Solving Skills, Friendly Attitude, being passionate about building customer relationships. Employed, with a company that values and empowers its employees.Work ExperienceMPF Federal LLC - Remote from homeAppointment Scheduler & Customer Call CenterAugust 2021 - August 2023 Provided accurate, valid, and complete information by using proper policy and proceduresmandated by HIPAA and company Answered in bound calls from Veterans, hospitals and clinics researched answers orsolutions as needed Computer Skills: MS Word, Excel, and internet search Document Veterans personal information to initiate appointments on their behalf 100% weekly quality scoresCommunity Howard Regional Health - Kokomo, INCall Center OperatorJanuary 2016  June 2021 Medical Terminology Collaborated closely with the Nutritionist 100% on all quarterly exams Answered all incoming calls provided nutrient information and diets to patients orderingtheir mealsComfort Home Health - Kokomo, INIn Home Care ProviderMay 2017  July 2019 Provided personal healthcare assistance in patient residences Maintain patient care records Measure and record vital signs Knowledge in BLS, Basic Life Support and First Aid Charting daily patient questions, concerns, and complaintsEducationUltimate Medical Academy  Clearwater, FLJanuary 16, 2024 - PresentCertificationsBLS, Basic Life Support, American Heart AssociationOctober 2023 - October 2025Community involvementWalk for Alzheimer'sSeptember 2007Annual Susan G. Komen Breast Cancer WalkRace for The CureOctober 1995Annual Susan G. Komen Breast Cancer Walk

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