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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Netherwood DriveAlbertson, NY Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESKILLS: Experienced Head Teller. Powerful communication and customer service skills. Skills to build client relationships. Accuracy and efficiency in transaction processing Powerful referral skills to identify opportunity to cross-sell bank products and services Knowledge of Microsoft Windows and office tools Skilled in maintenance of day-to-day administrative tasks Good analytical skills Good in processing information or data Strong interpersonal relationship skills Mentoring new Tellers Efficient Organizing, Planning and work prioritizing Capable to handle complex tasks Powerful communication and customer service skills Accuracy and efficiency in transaction processing Excellent drive for results Rapid Learner of new tasks Knowledge of Microsoft Windows and office toolsACHIEVEMENTS: Earned an award for excellent customer service with 110% score working with Capital One Bank. Consistently achieved 100% scores for customer service working with JP Morgan Chase. OBJECTIVE: Seeking a position as a Unive Banker I requiring customer service skills, handling cashtransactions, cross-selling products and services, allowing opportunities for growth.EDUCATION AND TRAINING: BACHELOR OF COMMERCE, MAHARAJA SAYAJIRAO UNIVERSITY OF BARODA, INDIA-1991 Major Subjects: Accounting, Auditing, Business Economics CALIBER TRAINING INSTITUTE, New York, NY 2003 Customer services and responding to customer inquiries. Explain and cross-sell product and services to clients. Process transactions for customers such as deposit, withdrawals, money transfer, process payments, check cashing, issue cashiers checks etc. Perform daily ATM settlements, Daily and Weekly cash counts and add cash to the ATM terminal, troubleshoot ATM malfunction Prepare Shipments under dual control. Identify opportunities for referrals and achieve sales goals. Maintain Dual Control log books such as vault book, ATM logbook, Night deposit Log Prepare Monthly general ledger reports for audit purposes such as teller Over/Short report,ATM Report, Night drops Deposit Report, Foreign Currency Reports,Vault Shipment In/Out report, counterfeit currency report, Bait money report ect. Filing and record keeping and retention of documents. Balance currency and coins in the cash drawer and main cash vault at the end of the shift. Perform customer account maintenance such as stop payments, overdrafts, dormancy report, order check books and deposit slips, change of address ect. Open new accounts for new and existing customers, such as savings account, checking account, CD accountUNICEF, New York, USACertified Bank Teller CourseEMPLOYMENT EXPERIENCE:FIRSTNATIONAL BANK OF LONG ISLANDOctober2015 December 2023JOB TITLE: Universal Banker IMajor Duties:February 2011 February 2012JOB TITLE: Payroll AssistantMajor Duties: Process rental subsidy, rental advance and education grant. Analyze rental subsidy data, conduct research, and engage in follow-up actions to resolve issues/queries related to rental subsidy calculations. Draft correspondence and respond to queries from staff and operation officers from concerned field offices on rental subsidy and advance issues. Assist with logging, scanning and archiving payment requests and transmittal of payment details to the requestors. Review and analyze variance reports, entitlement transactions/forms for third parties. Prepare PF-4 for UNJSPF and resolve pension queries. Assist the supervisor in statistical review of monthly wage-type reports. Support the payroll unit in the consistency review of transactions. Support the payroll unit with administrative activities when required. Meet internal and external requests for information. JPMorgan Chase, Mineola Court House, 216 Old Country Road, Mineola, NY 11501 December 2010 - February 2011JPMorgan Chase, 201 Post Avenue, Westbury, NY 11590 February 2009 - July 2010JOB TITLE: TellerMajor Duties: Customer service and respond to high volume of phone inquiries. Perform banking requirements for customers such as accept deposits, cash withdrawals, money transfers, check cashing, Issue bank check, money orders, counter checks, receive and process payments. Accept Foreign Currency orders. Perform ATM settlements and cash counts. Achieve quarterly sales goals. Record keeping and filing documents for audit purposes such as keep records for monthly wire transfers, monthly reports for travelers checks and gift cards, teller cash discrepancy reports. Identify opportunities for sales and referrals. Explain and cross-sell products and services to achieve Sales goals. Balance cash drawer at the end of the shift.Capital One Bank, 893 Willis Avenue, Albertson, NY 11507 January 2007 - October 2008JOB TITLE: TellerMajor Duties: Customer services and responding to customer inquiries. Explain and cross-sell product and services to clients. Process transaction for customers such as deposit, withdrawals, money transfer, process payments check cashing, count and process night drop deposits. Perform daily ATM settlements, Weekly cash counts and add cash to ATM terminal. Identify opportunities for referrals and achieve sales goals. Prepare reports for audit purposes such as teller cash discrepancy report, wire transfer report. Filing and record keeping of documents. Balance currency and coins in cash drawer and main cash vault at the end of the shift. Maintain dual control log books such as vault book, ATM logbook, reserve vault log book, night deposit log book.CVS Pharmacy, 373 Willis Avenue, Albertson NY 11507 November 2003 - October 2004JOB TITLE: CashierMajor Duties: Process sales transactions quickly and courteously. Handle cash and credit payments. Handle customer service. Perform Cash Register functions. Take inventories of store stocks. Answering customer phones. Reconciliation of cash and sales data. |
