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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEAddressWestland, MIStreet Address
United StatesProfileHighly skilled and self-motivated IT professional with over 20 years of experience in progressively challenging roles. Demonstrated ability to thrive in high-pressure environments and meet tight deadlines. Excels in interpersonal communication and possesses a strong work ethic. Seeking a Network Administrator position to leverage expertise in enhancing enterprise network infrastructures within a growth-oriented company.Work ExperienceTernes Packaging Livonia United StatesAssistant Network Administrator04/2023 presentProvided comprehensive support by configuring, maintaining, and upgrading corporate customer networksMonitored network performance and conducted testing to identify vulnerabilitiesEstablished user accounts, permissions, and passwords to maintain network integrityDeveloped and implemented network policies and proceduresLed the implementation of a new IT ticketing systemEvaluated and selected an appropriate ticketing solution based on organizational requirementsConfigured and customized the system to align with specific organizational needsStreamlined IT support workflows and enhanced ticket management proceduresSpearheaded the deployment of an enterprise-wide digital signage software solutionIdentified the optimal digital signage solution for organizational requirementsSuccessfully deployed the solution across 3 locations with 6 displaysAscension/TekSystems Warren, MI United StatesNetwork Administration08/2022 12/2022Deployed and validated network devices, configured, monitored, and troubleshooted as neededDemonstrated expertise in Cisco, Avaya, Dell, Juniper, and Aruba hardware and software platformsProficient in level 1/2/3 troubleshooting for OSPF, VLAN, Port-channel, LACP, PAgP, VRRP, and HSRPSkilled in MDF/IDF closet setup and configuration, including installing patch panels, rack PDUs, UPSs, and cable managers (vertical and horizontal)Ford Motor Company / TekSystems (project ended prematurely by Ford) Dearborn, MI United StatesWireless Network Administrator04/2022 05/2022A member of the Ford Global Network Services team in strategic redesign and enhancement of manufacturing wireless networkSuccessfully transitioned from old to new wireless network to improve wireless connectivity effortsConfigured and troubleshooted wireless/wired network devices, including Cisco Air-OS and IOS-XE based wireless LAN Controllers (5500s/8500s/9800s)Conducted active/predictive surveys, implemented, and supported enterprise wireless and wired network environmentsDemonstrated expertise in configuring and troubleshooting Cisco Access Points, indoor/outdoor with various modes (local, bridge, monitor) in collaborative team settingsNetwork Advisor Westland, MI United StatesNTT Data / Joyson Safety Systems11/2019 03/2020Advised Joyson Safety Systems on optimizing latency and bandwidth speeds across global network locations for Azure cloud instanceUtilized client's VPN to identify necessary latency/bandwidth testing tools such as iPerf, Microsoft sysinternals, PsPing, Wireshark, and Fiddler for accurate resultsProvided troubleshooting support and guidance to resolve connectivity and configuration issues with global technical support team and upper managementConducted testing in multiple time zones and effectively communicated with diverse global teams to demonstrate adaptabilityProduced detailed assessment report with key findings and recommendations to address latency and bandwidth challenges at each locationMarathon Petroleum / KForce Detroit United StatesNetwork Administrator06/2017 10/2018Oversaw network administration responsibilities for 200+ Cisco switches and 60 wireless access points, including installation, configuration, and troubleshootingEnsured 95% uptime for refinery-specific network environment to comply with government regulationsDesigned and implemented LAN independently, collaborating with vendors when necessaryLed network projects from inception to completion, including requirements gathering, cost estimates, equipment procurement, contractor engagement, change management, and final deliveryAnalyzed root causes of WAN performance issues and developed mitigation plans through collaboration with corporate network teamConducted product research, cost analysis, fulfillment, optimization, and maintenance of temporary network equipmentInstalled and configured temporary network hardware for training purposes, including switch replacement and network dropsSuccessfully completed Turnaround (TAR) project, overseeing the building of temporary networks for tripled incoming crew, which involved:Coordinating network switch configuration and installation, managing on-site vendors for multimode fiber pulls, and integrating with existing LAN ahead of schedule while maintaining exemplary safety and environmental standards. Collaborated with various teams and vendors through weekly planning meetings for project success.Gentherm Corp / Brightwing Northville United StatesNetwork Administrator03/2016 04/2017Oversaw global network administration, monitored network and traffic performance, and conducted SD-WAN installation and administrationConducted system testing and troubleshooting to ensure network connectivity and maintained Cisco and Dell network switchesUpdated switch/router firmware and security patches to enhance network security and performanceEnsured all global network systems and services met productivity expectationsSupported Senior Network Engineer with agility and expertiseLed wireless connectivity at Headquarter site, conducting site surveys and vetting vendors for optimal wireless solutionsInstalled and configured Ubiquiti UniFI access points and UniFI controller management softwareManaged ethernet and corporate wireless networks, including configuration of Guest wireless and BYOD captive portalConfigured and supported Palo Alto Global Protect VPN for remote access and administered/configured Cisco ASAsManaged configuration and administration of Cisco and Dell switches and routers.Toyota Technical Center / Analysts International Ann Arbor United StatesLevel 3 Technical Support05/2015 03/2016Toyota Technical Center / Analysts International Ann Arbor United StatesLevel 2 Technical Support06/2010 05/2015Honeywell / Dell Auburn Hills United StatesField Support Technician03/2009 09/2010Lear Corp Southfield United StatesIT support specialist01/2006 09/2008SkillsVision Leadership ProfessionalNetwork Troubleshooting ProfessionalDell Networking ProfessionalMS Office 365 ProfessionalPalo Alto Firewall administration LimitedMicrosoft Azure LimitedCisco Routing and switching ProfessionalNetwork Design LimitedSwitch configuration and troubleshooting ProfessionalWireshark ProfessionalPuTTy Professionalcommunication and customer service skills ProfessionalProfessionalEducationWashtenaw Community College Ann Arbor United StatesCisco Networking Academy06/2014 06/2015Graduated with honors from Washtenaw Community College with a CCNA Route & Switch certificationDemonstrated proficiency in networking concepts and technologiesDeveloped skills in configuring and troubleshooting network devicesCompleted coursework in routing and switching protocolsObtained valuable hands-on experience in network design and implementationWashtenaw Community college Ann Arbor United StatesCisco Networking Academy11/2016 03/2017Graduated with honors from Washtenaw Community College with a CCNA SecurityCertificatesCCNA ROUTE & SWITCH (expired 2019) CiscoCSCO1278967111/2015StrengthsProblem-Solving Network Route & Switch Troubleshooting Network Performance Optimization Domain Name System (DNS) Customer Service Technical Support Windows Server Critical Thinking |
