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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE Hattiesburg, MS, Street Address EMAIL AVAILABLES U M M A RYI am actively seeking a customer services position where I can optimize my problem -solving and organizational skills to contributed to increase customer satisfaction.P R O F E S S I O N A L S K I L L STeamworkCommunication SkillsPositive AttitudeProfessionalismActive ListeningBookkeepingProblem-SolvingData EntryMulti-taskingW O R K E X P E R I E N C EPatient Care Advocate Mar 2021 - Jan 2024BroadPath Healthcare Solution Tucson, AZDeveloped customer service strategies to increase customer loyalty. Managed customer service inquiries via phone, email, and chat. Ensured customer inquiries are handled in a timely and accurate manner. Maintained a high level of professionalism in all customer interactions. Handled customer inquiries and complaints in a professional and courteous manner. Customer Service Representatives (CSRs) Nov 2018 - Jan 2021 Maximus Call Center Hattiesburg, MSAddressed customer concerns in a professional and courteous manner. Resolved customer inquiries and complaints in a professional and timely manner. Handling many inbound and outbound calls to and from customers, listening to customers needs or issues and providing helpful solutions to their problems.Keeping a positive attitude an a active listener.Director's Assistants Mar 2015 - Jan 2018Stacy's Child Care Center Hattiesburg, MSDeveloped and maintained a positive and collaborative work culture Planned and supervised recreational activitiesParticipated in continuing education and in-service training sessions Supervised and provided support for students in the classroom Helped maintain a safe and secure learning environment E D U C ATION: Master of Arts Jan 2018Pearl River Community College, Poplarville, MSHigh School Diploma May 1996Hattiesburg High School, Hattiesburg, MSC E R T I F I C ATIONSCertified [CPR] 2022 |
