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Title Sales Manager B2B Inside Sales
Target Location US-PA-Edwardsville
Email Available with paid plan
Phone Available with paid plan
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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Edwardsville, PASUMMARYSeasoned Business to Business Sales Manager with 19 years of experience, adept at leading teams to drive multimillion-dollar revenue growth and expand client bases significantly. Expert in implementing CRM systems, notably Salesforce, and revitalizing sales processes to enhance team performance. Seeking a Sales Manager role to leverage proven sales leadership, robust client management, and strategic planning skills. WORK EXPERIENCEPenn Foster Group Scranton, PABusiness to Business Sales Manager Feb 2021 - Feb 2024 Managed a K12 sales team to achieve $6 million in annual revenue, demonstrating robust leadership and strategic sales execution. Accelerated client base growth by 100%, expanding from 2,500 to 5,000 businesses through effective team guidance and client engagement strategies. Conducted in-depth analysis of financial and usage data to forecast departmental performance, enhancing quarterly planning accuracy. Implemented Salesforce CRM, overseeing the customization, data migration from CRM Dynamics, team training, and sales metrics integration to optimize sales processes. Business to Business Sales Senior Representative Nov 2017 - Feb 2021 Cultivated and maintained relationships with over 2500 business clients, effectively communicating product benefits to support student success and consistently achieving individual sales targets. Resolved complex customer issues and contributed to team performance by collaborating across departments, ensuring departmental operations continuity in the manager's absence. Developed and implemented a comprehensive training program, enhancing departmental expertise and created an interdepartmental Fact Book to serve as a key reference tool. Wells Fargo Plains, PABranch Manager Nov 2004 - Nov 2017 Enhanced customer satisfaction, achieving consistent branch survey scores of 9.5 or higher out of 10 through exceptional service delivery. Fostered collaboration with the wealth management team to expand the financial advisor's client portfolio via strategic referrals. Ensured compliance with bank procedures and state & FDIC regulations in the opening, closing, and maintenance of customer accounts. Cultivated and sustained community and client relationships by actively participating in local events, reinforcing brand presence and trust.EDUCATIONPenn Foster High SchoolHigh School Diploma2002James Madison OnlineBachelors in Business Management2022SKILLSSales Management  Team Leadership  Listening Skills  Customer Relationship Management (Salesforce, Dynamics, and Reach)  Project Management  Marketing and Data Research  Data Analysis  Strategic Planning  Project Leadership  Product Demonstrations  Soft Phone (Oracle)  PDF Conversion  Microsoft Office Suite Product Knowledge  Customer Service  Cold Calling  Discovery Questioning  Asking for the Sale  Closing the Deal  Negotiation  Time Management  Organization  Working Remote  Coaching  Projecting and Planning Business Growth  Conflict Resolution  Problem Solving  Deescalation  Scheduling  Payroll and Calculating Bonus and Incentive Pay  Hiring, Dismissing and Onboarding Employees  Mentoring

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