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| | Click here or scroll down to respond to this candidateCandidate's Name
Seeking full time employment. Excellent customer service and very dependable hardworker.Arlington, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI'm teachable and easy to get along with. I put 100% into all I do no matter the task. I know I will be an asset to your company.Authorized to work in the US for any employerWork ExperienceSales Agent and customer service RepresentativeHoliday Inn Club Vacations - Arlington, TXFebruary 2019 to May 2020I sale vacation packages to people over the phone. I paint a visual picture to the individual guest based on there buying motive. I provide excellent customer service to the guest who inquires online about our promotion. Identified sales opportunities and acted on leads Averaged a 95 % conversion rateDTS LeadBig Lots - Burleson, TXJanuary 2015 to March 2019I was in charge of the store distribution and merchandising the sales floor. I managed up to 6 employees. I unloaded our trucks with up to 3000 pieces at a time. I made sure the dts process was followed per the guidelines corporate provided. I was a key holder and opened and closed the store. I was given the responsibility of store manager.Sales ManagerRent a center - Burleson, TXMay 2017 to May 2018Retail sales manager RACI was responsible for merchandising the sales floor daily. Handled all sales and the approval of applications. I handled all the inventory needs and service needs for the entire store. I managed 2 employees and there constant training. I was in charge of all of our marketing inside and outside of the store. I carried a high retention rate for my entire employment there. I opened and closed the store. I handled daily sales force with cold calls and reaching out to the current customer base. EducationOne year attending in NursingCisco College - Abilene, TXJanuary 2014 to December 2014some college in basic coursesTSTC West Texas - Brownwood, TXJanuary 2000 to May 2001High school in GeneralGalena High School - Galena Park, TXAugust 1993 to May 1997Skills Business Development (10+ years) Key Holder (10+ years) Sales (10+ years) Account Management (10+ years) Data Entry (10+ years) Cold Calling (5 years) Salesforce (5 years) Account Management (10+ years) Cold Calling (5 years) Data Entry (10+ years) MS Office (10+ years) Receptionist (10+ years) Sales (10+ years) Salesforce (5 years) Customer Service (10+ years) Management (10+ years) Sales Management (5 years) Upselling (10+ years) Outside Sales (10+ years) Pricing (10+ years) Negotiation (10+ years) CRM Software (10+ years) Store Management Experience (5 years) Retail Management (5 years) Recruiting (10+ years) Purchasing (5 years) Payroll (10+ years) Inside Sales (10+ years) B2B Sales (10+ years) Project Management (10+ years) Customer Relationship Management (10+ years) Marketing (10+ years) Research (5 years) Public Relations (10+ years) Merchandising (10+ years) Branding (10+ years) Quality Assurance (7 years) Windows, Microsoft office 365, Social media, email communication, marketing automation, data visualization, spreadsheets (10+ years) Microsoft Excel Computer literacy Microsoft Word Microsoft Outlook Email Marketing Market Research Digital MarketingAwardsQA SCORES- salesJanuary 2020I was top sales associate every quarter since the start of my employment at Holiday Inn Club vacations.Quality AnalysisJanuary 2013I worked for Txu Energy as a Customer service agent from 2013 to 2015. I carried an average score of 95% on all of my QA.AssessmentsSales skills ProficientAugust 2020Influencing and negotiating with customersFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationI have a strong management background in merchandising and marketing. I am a quick learner and assertive. I have excellent organizational skills as well as people skills. I'm able to handle constructive criticism and I get along with everyone. I am a person of good character and solid morales. I have an excellent work ethic and take pride in everything I do. |