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Click here or scroll down to respond to this candidate731 Haldeman Ave.Dayton, Ohio Street Address
PHONE NUMBER AVAILABLE cellEMAIL AVAILABLECandidate's Name
OBJECTIVE Qualified Contracts Administrator with 11 years working with government contracts. Plus Qualified Customer Service/Account Manager with 20 plus years experience in a fast paced customer service department, with Management skills.SKILLS & ABILITIES Creative problem solver Exceptional communication skills MS Windows proficient Quick learner Strong client relationsTraining development aptitude Multitask Organized Go getter Typing 60 wpm Organizational skills Phone skills EXPERIENCE Senior USG Contracts SpecialistIntegrated Procurement TechnologiesOctober 2013 to PresentExperience processing government and 3rd party contracts. Experience as an Administrative Assist to the Account Managers and within a year promoted to Contracts Department. Responsible for entering and verify that all contracts meet government requirements and specifications, such as FAR and DFARS terms. Expediting all orders, with our OEMs (manufactures). Handled spreadsheets to track Sales Orders and Purchase Orders. Help maintain all training manuals to keep up to ISO codes when audited. Help organize audits. Organizing Status meets with the Account Managers for on time delivery and any issues that may have come up. Liaison between departments and working with DCMA for expedites or stops work orders.CUSTOMER SERVICE/ACCOUNT MANAGERW/S Packaging GroupApril 2007 to November 2009Process workflow of the customers orders. Acted as liaison between the customer, production and the art department. Oversaw the maintenance of 20 client accounts. Handled and processed customers orders. Requested quotes and maintained spreadsheets for customers inventories. Ordered customers dies for the press STORE MANAGERDollar GeneralSeptember 2006 to April 2007Directed sales, merchandising, employee scheduling, financial control, inventory, purchasing and special promotions. Supervised and directed the daily job functions of employees.Page 2Assistant Manager/TrainerPilot Travel CenterDecember 2000 to September 2005Direct Sales, merchandising, employee scheduling, financial control inventory, purchasing and promotions. Was selected for a 6 month assignment to travel to over 60 locations and train and convert to a new store point of sale. Implemented training programs to motivate and promote hourly employees into supervisory positions. PC Report Coordinator/Customer Service DepartmentThe Berry CompanyWas part of the new business conversion team then promoted to Customer Service Representative with in just a short years time Once in the Customer Service Department promoted to position of PC Coordinator. I assigned all claims to the Customer Service Reps and keep spreadsheets to analyze and researched customers advertisement errors. Pulled reports for the Management team and Sales Manager for bonus, promotions, and possible new business.EDUCATION SINCLAIR COMMUNITY COLLEGE GRADUATE 2013 ASSOCIATES LIBERAL ARTS DAYTON, OHMinor in Business Management/AccountingFRANKLIN SR. HIGH SCHOOL GRADUATE 1986WARREN COUNTY CAREER CENTER GRADUATE 1986CERTIFICATE IN DATA PROCESSINGCOMMUNICATION Received employee of the year while employed at The Berry Company and this was by the votes of employees, my peers. Consistently received positive feedback form customers and created repeat business by developing long-term relationships. Handled complaints while maintaining a positive.LEADERSHIP Manager of over a million dollar store and trained employees to step into supervisor positions. Stepped up and was a trainer leading employees to understand a new store point sales system.REFERENCES AVAILABLE UPON REQUEST |
