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Memphis TNPHONE NUMBER AVAILABLEEMAIL AVAILABLEEDUCATION AND TRAININGBSManagementUniversity of Phoenix, Memphis, TNSeptember 2023University of MemphisJanuary 1986RODNEY TOLLIVERSUMMARYHigh-energy, result-driven, diversified professional with 18+ years of proven experience in manufacturing, finance, warehousing, inventory, auditing, and real estate Multitasker to maximize distribution center performance and ensure quality.SKILLSSix Sigma Yellow BeltLogistics3PLStrategic PlanningTeam Building, LeadershipTraining & ManagementProduction Management5SOSHALeanAuditingEmployee OrientationLean ManufacturingKronosQuality AssuranceSAPSupply ChainProcess ImprovementProject ManagementProfit & LossManufacturingTeam ManagementBudgetingProcurementWarehouse experienceSupervising experienceAssessmentsSupervisory skills: Motivating & assessing employees  Highly ProficientEXPERIENCEOPERATIONS MANAGERPFSweb Memphis, TN August 2020 - September 2023Managed different cells to ensure P & L budgets were within company guidelinesControlled budgets by continuously moving team members to maximize profitsHired trained coached and mentored all team members for effective daily resultsLed new projects from start to finishManaged a team of up to 55 employees.Managed scheduling, training and inventory control.Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.Built strong operational teams to meet process and production demands.Implemented policies and standard operating procedures and managed quality, customer service and logistics.LOGISTICS MANAGERHarbor Freight Tools Memphis, TN January 2017 - July 2020Hired, trained and coached a team of associates in merchandise managementReceived trucks to ensure all SOP are performed correctly for floor first receivingBuilt teams of runners, callers, and fillers to get the store fully stockedDirected unloader, scanner, and sorter ensuring truck is unloaded properlyProcessed the truck and handled any SKU discrepancies, fulfilling 100% accuracyPulled replenishment report and directed team on assignmentsLed recalibration, outs scan, and cycle count teams to ensure store is optimizing its prioritiesRan daily reports for DM, handled opening cash count procedures and assigned cashiers their tiers.PRODUCTION SUPERVISORAdecco Nike Memphis, TN December 2015 - January 2017Motivate, coach, mentor and lead a team of up to 300 employees to ensure daily goals are metMaintain high visibility on the production floor and direct team based on workflowMulti-task to maximize distribution center performance and ensure qualityWork closely with Nike Area Managers to accomplish daily objectivesAttend flow center meetings to communicate updates on daily progressSupervision of production staff: forklift drivers, shipping/receiving, packers and re-stockersHire/train new employees, conduct new hire orientationUse of Kronos, Marc, DCMS systems to track daily activities of employeesDiscipline, coach, and counsel employees as necessary to ensure fairness and consistencyONSITE SUPERVISORWilliam Sonoma September 2015 - December 2015Responsible for 600 temporary employees' placement in assigned departmentsUpdated Kronos management system to ensure correct pay, assignment, and any changes to fileProactively contacted William Sonoma management to ensure associates are performing their assignmentsDocumented all accidents per company guidelines and take appropriate actions - Workers CompHeld onboarding classes weekly to discuss assignments in detail for new associatesPERFORMANCE SUPERVISORSimos, Nike March 2015 - September 2015Responsible for 3 Leads and 75 temporary employeesManaged 3 different production lines to ensure company quotas are consistently obtainedCoached, trained, and motivated employees to ensure optimum performancePerformed necessary reports for upper managementHeld daily shift meetings to relay daily goalsMANUFACTURING SUPERVISORDohmen laboratories, DDN November 2014 - March 2015Responsible for 4 Leads, 25 full-time employees and up to 20 temporary employeesManaged a productive shift to ensure meeting company goals and cost objectivesImplemented operating methods and procedures to improve productivityDeveloped and maintained productive work teams through cross-training, communication and motivational techniquesON-SITE SUPERVISORCeva Logistics July 2014 - October 2014Monitored up to 300 employees dailyHandled payroll issuesWorked closely with temporary employees, managers and General Manager to ensure company goals and quotasMinimized turnover and increased productivityPerformed daily and weekly audits of all temporary staff for the home officeOUTBOUND SUPERVISORFebruary 2014 - June 2014Staged and packaged inventory for deliveryUsed computer software to ensure company quotas and update shipping information as neededWorked closely with managers to ensure order accuracy and timelinessPrint shipping labelsSought resolution of shipping issuesOther duties as assignedBRANCH MANAGERWorld Financial January 2011 - January 2013Reduced delinquencies from 14% to only 6%Increased ledger budget from $4.5 million to $5.4 millionIncreased total accounts from 900 to over 1400Analyzed branch financial resultsImproved branch profitability and market expansionInterviewed and hired qualified staffManaged branch effectively and efficiently to meet or exceed company objectives, maximized profitabilityDirected branch activities with ultimate responsibility for sales and operationsCoached and directed assistant branch manager and hourly staffObtained new partnership groups and grew branch business as well as developed existing businessApproved and closed loans based on corporate guidelinesSuccessfully passed all company auditsManaged all delinquent accountsCustomer Service to include sales and promotions of company services to include tax preparationLEAD AUDITORTechnicolor January 2005 - January 2008B/C SUPERVISORWells Fargo Home Mortgage January 1995 - January 2005ADDITIONAL INFORMATIONWilling to relocate: Anywhere, Authorized to work in the US for any employer