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Title Scrum Master Project Management
Target Location US-TX-San Antonio
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Scrum MasterSan Antonio, TX PHONE NUMBER AVAILABLE EMAIL AVAILABLE LinkedInSUMMARYI am a Certified SAFe Scrum Master with around 5 years of experience driving Agile transformation across diverse teams, improving key performance metrics. Developed comprehensive Agile training programs, enhancing team competencies in Scrum, Kanban, and SAFe methodologies. Pioneered data-driven Agile processes using Jira and custom dashboards, improving project transparency by 40%. Demonstrated expertise in facilitating Agile ceremonies, coaching team members, and aligning deliverables with business objectives and regulatory standards. KEY SKILLSProject Management Methodologies and Frameworks: Agile/Scrum, Kanban, SAFe (Scaled Agile Framework), LeSS, Waterfall Agile Practices and Ceremonies: Backlog Refinement, Sprint Planning Execution, Sprint Review, User story Mapping, Impediments/Blockers Removal, SAFe Agile Ceremonies, Facilitated BOS PI Planning, Impact Mapping, Daily Stand-ups and Retrospectives Project Management & Tools: Jira Align, Jira Cloud, JIRA/Confluence, Microsoft Azure DevOps, Rally, Trello, Asana, Gantt chart, Release planning and forecasting, Risk managementAgile Project Insights and Reporting: Project Management experience, Business Analysis, Budgeting, Value Stream Mapping, Creation and presentation of executive-level reports and dashboards, Verbal and written communication, Problem-solving Development and Collaboration Tools: GitHub for collaborative development, CI/CD pipeline fundamentals Microsoft Suite, Databricks Leadership and Soft Skills: Team Leadership and Management, Stakeholder communication and management, Strong Customer Service, Internal & External Communication, Relations Management Experience, Team Collaboration & Decision-making, Transparent Communication, Conflict ResolutionWORK EXPERIENCEBNY Mellon Texas Scrum Master July 2022  Current Facilitated Scrum events including daily stand-ups, sprint planning, and retrospectives for a development team of 10, ensuring adherence to Scrum principles and improving team velocity by 20% and better alignment with project schedules. Coached team members on Agile best practices and SAFe methodologies, focusing on user story creation, estimation techniques, and backlog refinement, resulting in more accurate sprint planning and a 15% reduction in carry-over stories. Collaborated with Product Owners on backlog refinement, using SAFe stakeholder engagement techniques and PMP stakeholder management principles to align features with business objectives. Implemented Jira boards for 3 teams, applying SAFe's scaled agile principles to improve cross-team collaboration and PMP risk management strategies to enhance workflow visibility. Coordinated with stakeholders from various departments to ensure Agile deliverables aligned with business requirements and regulatory standards. Led gradual adoption of SAFe practices, facilitating PI planning sessions to align team objectives with organizational goals, while applying PMP budgeting principles to optimize resource allocation. Generated and presented sprint reports to management, highlighting key performance indicators (KPIs) and areas for process improvement in the context of the company's ongoing digital initiatives. Humana Texas Scrum Master January 2020  June 2022 Guided an 8-member team in adopting Scrum practices, applying SAFe Agile principles and PMP leadership skills to enhance the development of Humana's telehealth platform. Implemented a Kanban board using Trello to manage and visualize workflow for the customer service improvement project, resulting in a 30% reduction in response times. Led Agile transformation for claims processing team, applying SAFe Lean-Agile leadership principles and PMP change management techniques, resulting in 20% increase in processed claims per sprint. Conducted bi-weekly backlog refinement using SAFe Scrum Master techniques like story point estimation, aligning user stories with Humana's strategic goals while applying PMP project scoping methods to improve Medicare Advantage member experiences. Collaborated with the compliance team to integrate regulatory requirements into the Agile process, ensuring all deliverables met HIPAA standards. Implemented Agile metrics and Power BI dashboards, leveraging SAFe continuous improvement practices and PMP stakeholder management principles to provide clear insights into team velocity and project health. EDUCATIONEnvironmental Engineering University of Douala, Cameroon October 2009 CERTIFICATIONS Certified Information Systems Auditor (CISA) SAFe Scrum Master Project Management Professional (PMP)

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