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Title Customer Service Territory Manager
Target Location US-TX-Austin
Email Available with paid plan
Phone Available with paid plan
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2423 Town Lake CircleApt Street Address
Austin, TX Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLECandidate's Name
SummaryDetail Oriented business profession with 25+ years of comprehensive experience in B2B and product distribution in the food and wholegoods industries.I am an educated, well-rounded candidate, whose experiences, both personally and professionally, lend well in a variety of fields and professions.EXPERIENCEUnifirst First Aid and Safety,Austin, Tx- Territory ManagerJuly 2022 - presentEffectively service customer 1st Aid needs on a dedicated, cyclical routeMeet monthly revenue goalsManage route vehicle inventory, stock receiptsEnsure route vehicle is well maintained by having all preventative maintenance and repairs are done when necessaryWork in tandem with other departments to assist in customers employee training needs (CPR, AED, fork lift, disaster preparedness)E.A. Sween- Austin CDC, Austin, TX  Warehouse LeadMarch 2020 - May 2022Oversee the daily operations of a cold storage food distribution center including in-bound product delivery meant for same day shipping to area convenient storesPersonally account for, monitor, and report all inventory levels of daily and on-hand products to vendors and management.employing FIFO to rotate stock where needed, providing the freshest, safest food products to customersEnsure that each of 5 departments spread between 2 locations, are sufficiently staffed and ready for the daily order-pulling process.Manager 20 person staff of both company employees and temporary staffingCoach & mentor warehouse staff members to help each individual grow with the company.Follow specific guidelines mandated by Top Managers to document employee performance, attendance, and growth.Understand and adhere to food safety guidelines as required by local, state, and governmental agenciesFollow HACCP (Hazard analysis and critical control points) guidelines to Ensure food safety is addressed through the analysis and control of biological, chemical, and physical hazards.Critically analyse the operation and closely monitor departmental progress to meet daily deadlines.Communicate and work closely with peers and upper management daily in order to develop and improve on all best practices.Texas Outdoor Power Equipment  Customer Service RepMay 2013 - February 2020Effectively deliver excellent customer service in a wholesale business settingActive team member working closely with all departments to insure the companys success, surpassing their growth goals 7 yrs consecutivelyPMA Outdoor Power Equipment  Customer Service ManagerFebruary 1997- October 2011Effectively deliver excellent customer service in a wholesale business settingActive team member working closely with all departments to insure the companys success, surpassing their growth goals 12 years consecutivelyManage all incoming calls, product orders, overseeing all data entry processing, collaborate with shipping departmentReview shipped orders prior to passing them along to invoicing staffFill in for various office staff members when needed.Assist shipping and receiving of high volume daysAssist Territory Managers with all advertising, yearly incentive orders, expense accounts, organization of customer open house and key sale events (both in office as well at customers store)EDUCATIONUniversity of PhoenixBachelor of Science-Business ManagementFebruary 2004 - June 2008,Warrenville, Illinois Campus

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