Candidate Information Title Customer Service Representative Target Location US-FL-Port Saint Lucie Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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MARITZAREYESCUSTOMER SERVICE REPRESENTATIVEPhonePHONE NUMBER AVAILABLEEmailEMAIL AVAILABLEAddressPort St. Lucie, 34952KEY SKILLS AND STRENGTHSProviding Exceptional Service / Building Loyal Relationships / Solving Problems / Bilingual - Spanish / Account Managing / Intuit QuickBooks / Microsoft Office / Quick LearnerPROFESSIONAL PROFILEMature, detail-oriented customer service professional with years of experience in both call center and retail store settings.Excels in listening to customer needs and creating solutions that provide value to the customer.Builds and maintains enduring customer relationshipsEXPERIENCERecording Clerk May 2022 - PresentCity of Port St Lucie Clerk of Court / Port St Lucie, FLReview documents to ensure they are correctly entered into the public website.Identify private information and hide/obscure it from viewRoute inaccurate or lacking documents to be corrected in order to recordCustodian Oct 2017 - Mar 2019Vero Beach Museum of Art Vero Beach, FLMaintained the Education wing of the museum's Art SchoolServiced, cleaned, and supplied restroomsCleaned building floors by sweeping, mopping, scrubbing, or vacuumingGathered and emptied the trashRequisitioned supplies or equipment needed for cleaning and maintenance dutiesSet up, arranged, or removed decorations, tables, chairs, ladders, or scaffolding to prepare facilities for events, such as banquets or meetings.Associate Jul 2017 - Oct 2017Value Health Consultants Fort Pierce, FLOpened and closed cash registers, performed tasks such as counting money and processing paymentsDirected calls to appropriate departments and noted messages for the pharmacy staffTrained for pharmacy technician work, including filling, labeling bottles with medication, restocking shelves at the end of the day and calling customers to remind them of prescriptions that needed to be picked upCustomer Service Representative (Customer Service Rep) Oct 2012 - Apr 2016Consolidated Credit Plantation, FLServed as a liaison between our clients and their creditorsManaged client accounts by taking payments, sending faxes, emails, updated balances, discussed account status and payment arrangementsUtilized Credit Sofi software and Microsoft OutlookAssisted with exceptions reports for accounting departmentCompleted data entry of all client informationChecked clients billing for accuracyAccomplishments:Assisted Debt.com, a partner company, in becoming establishedTook calls from prospective clients with debt from taxes to student loans and directed them to the best resourceAttended meetings with the director to facilitate launch of this new companyCustomer Service Representative Jul 2006 - Oct 2012Arise Hollywood, FLServiced various clients via the Arise network through this home based business opportunity.Placed orders, transferred calls and made reservations for Disney, AAA and Barnes & Noble.Responded to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders.Listened attentively to caller needs to ensure a positive customer experience.Utilized specific policies and procedures established by each individual companyExceled within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds.Administrative Assistant Mar 2006 - Jun 2006Mainguy Landscape Plantation, FLAnswered multi-line phone and direct calls to appropriate parties or take messagesUtilized Quickbooks software to pay bills and complete payroll for over 30 employeesPlaced orders and made collection callsReceptionist Oct 2005 - Feb 2006Gluck Law Plantation, FLOperate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.Collect, sort, distribute, or prepare mail, messages, or courier deliveries.Utilized programs such as Quickbooks for cost account purposes and SAGA to schedule appointments with clients and draft correspondences.Florida Associate Mar 2005 - Aug 2005Macy's Plantation, FLKept accurate count of safe and managers drawer, reported any shortages or overages.Distributed paychecks, reconciled petty cash, processed mileage reimbursements and wrapped gifts.Answered phone and routed to proper department, mailed merchandise, kept record of lost and found, used cashregister to take payments.Prepared bank bags and paperwork for daily Brinks pickupBakery Counter Help Apr 2004 - Jan 2005Village Marketplace Plantation, FLAssisted bakers with work orders and packaged productsReplenished and cleaned display counters dailyProvided customer service for the bakery counter, which included offering samples and relaying special requests as neededInventoried supplies in freezers as well as counter/kitchen areasAdministrative Assistant Dec 2001 - Jan 2004Elegant Decorations Plantation, FLManaged multiple areas of general business operation, including shipping and receiving, billing, phone calls and office materialsInspected products for defectsSet up an online database of over 2,500 products utilizing Access 2002Mail / Supply Room Clerk Nov 1997 - Jun 1999Equitable Life Miami, FLPerform general office or clerical work, such as managing office inventory/supplies, filing materials, operating duplicating machines, or running errands.Distributed mail and paychecksEnsured pamphlets meet compliance standards and data entryActed as supervisor and receptionist as neededMail Processor Jan 1988 - Mar 1996US Postal Service Miami, FLBundle, label, and route sorted mail to designated areas, depending on destinations and according to established procedures and deadlines.Check items to ensure that addresses are legible and correct, that sufficient postage has been paid or the appropriate documentation is attached, and that items are in a suitable condition for processing.Worked as a 204B, which is equivalent to a management position, for approximately two years and had up to 35 employees to superviseMicrowave Communication Technician Jan 1985 - Jan 1988Florida Highway Patrol Miami, FLMaintained all electronic equipment, including vehicular installationsAssumed all the responsibilities associated with supervisory position for approximately 18 monthsTook inventory of the fleet's equipment shop and ordered suppliesRemained on-call after business hoursEDUCATIONElectronic Technician Diploma Jun 1986Brown Institute Fort Lauderdale, FLFCC LicenseHigh School Diploma Jun 1983Memorial High School West New York, NJAssociate in Arts - Accounting (Pending)Miami Dade Community College Miami, FL