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Click here or scroll down to respond to this candidate712 N Santa Barbara #9Mesa, AZ Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEAdrienne PeevySKILLS Customer Service Shopping Orders Order Fulfillment Time Management Traffic Laws & Regulations Route Planning Empathy Adaptability Patience Self-control Effective ListeningEXPERIENCEShipt, Mesa, AZ Delivery Driver03/2021 - 09/2022 Recorded pertinent delivery information needed for accurate tracking. Verified deliveries against shipping instructions prior to delivering toCustomers. Delivered rush merchandise on tight schedules to meet customer targets. Handled merchandise in accordance with product handling standards. Processed shipment documents neatly and efficiently for each load.Doordash, Tempe, AZ Delivery Driver06/2019 - 09/2022 Communicated frequently with dispatch to relay route changes and delaysimpacting customer delivery timetables. Recorded pertinent delivery information needed for accurate tracking. Verified deliveries against shipping instructions prior to delivering tocustomers. Delivered rush merchandise on tight schedules to meet customer targets.Postmates Driver, Mesa AZ Delivery Driver04/2019 - 09/2022 Recorded pertinent delivery information needed for accurate tracking. Handled customer service complaints with utmost professionalism andknowledgeable responses to maintain trust and company loyalty. Summary Skills ExperienceVerified deliveries against shippinginstructions prior to delivering to customers. Utilized street maps to plan and determine most efficient routes. Delivered rush merchandise on tight schedules to meet customer targets. Grouped and routed deliveries according to designated areas to maintainefficient delivery timesThe Home Depot, Mesa AZ Customer Service Rep04/2016 - 07/2021 The customer service associate at the Home Depot follows procedures forprice changes and new products. His/her job description also involves answering customers questionsabout products, installation of products, the stores layout andpromotions and other general inquiries. The Home Depot customer service associate is also responsible formonitoring stock levels of products to ensure customers are able tolocate desired items. It is also part of the Home Depot customer service associates workdescription to request customers to provide their contact information foruse by the next available associate with knowledge of items customers arelooking for. His/her tasks also involve entering customers names and addresses intocomputers as directed by signage or personal preference.Circle K, Mesa AZ Cashier03/2013 - 07/2016 able to multi-task, analyze complex information and fix problems. able to resolve customer problems and complaints assists his/her subordinates on work related concerns and issues sothat the productivity does not get affected respond immediately to customer inquiries, process orders andrequests kept a record of customer interactions and transactions, andcommunicate and coordinate with internal departmentsMaximus, Phoenix AZ Healthcare Rep01/2010 - 02/2013 Familiarizing yourself with and remaining up-to-date with changes in ourplans and tariffs. Greeting customers in a friendly, professional manner using the suggestedscript. Answering telephonic and e-mail inquiries in a timely manner. Deferring queries to your line manager if you are unable to answer them. Furnishing members and health care practitioners with details regardingmembers' benefits.EDUCATIONWashington High School, Phoenix, AZ High School Diploma05/1999 |
