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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE Louisville, Kentucky Street Address
SUMMARY. Trustworthy and dedicated Customer Service with at least 10 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. SKILLSWork Task PrioritizationFeedback AcceptanceSweeping and MoppingMerchandise PackagingInventory StockingCash Register OperationComputer skillsShipment ProceduresCredits and RefundsWord excel lotus spread sheetsID VerificationPayment ProcessingCustomer AssistanceReturns processingPOS SystemsCash HandlingPayment CollectionCurrency countingOrdering and stockingInventory ControlTime management skillsInventory ManagementMoney HandlingScanner operationsCustomer service excellenceEXPERIENCECashier CSA, Walgreens, August 2022-CurrentLouisville, KYOperated cash register for cash, check and credit card transactions with excellent accuracy levels.Worked flexible schedule and extra shifts to meet business needs. Helped customers complete purchases, locate items and join reward programs. Restocked and organized merchandise in front lanes. Assistant Store Manager, Dollar Tree, October 2023-June 2024 Louisville, KYManaged the day-to-day operations of the store, including customer service, inventory management and staff scheduling.Monitored sales activities to ensure that customers receive satisfactory service and quality goods.Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.Ensured compliance with all safety regulations throughout the store premises. Oversaw daily cash handling procedures, reconciling discrepancies as necessary. Answered customer questions and addressed problems and complaints in person and via phone.Assistant Store Manager, Dollar General, May 2023-October 2023 Louisville, KYManaged the day-to-day operations of the store, including customer service, inventory management and staff scheduling.Monitored sales activities to ensure that customers receive satisfactory service and quality goods.Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.Customer serviceEnsured compliance with all safety regulations throughout the store premises. Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.Maintenance Worker, Krogers Grocery Store, August 2020-September 2020 Louisville, KentuckyFollowed safety precautions to avoid personal injury and provide safe work environment. Cleaned RestroomCleaned Lunchroom for employeeGathered trash inside and outCleaned side yard from debris and trashHelped upfront when neededGathered carts from outside when needAssistant Manager, Dollar General, October 2016-July 2017 Louisville, KentuckyMonitored cash intake and deposit records, increasing accuracy and reducing discrepancies. Helped with planning schedules and delegating assignments to meet coverage and service demands.Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.Purchasing Assistant, DuPont Performance Elastomers, September 2006-March 2008 Louisville, KYVerified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.Established and managed supplier and vendor relationships. Evaluated procurement activities and recommended needed improvements. Oversaw purchase order shipments by managing deadlines and cancellation dates. Did tax auditPaid invoicesFiled credit card reportsCashier, Rite Aid, January 2005-October 2005Louisville, KYOperated cash register for cash, check and credit card transactions with excellent accuracy levels.Worked flexible schedule and extra shifts to meet business needs. Helped customers complete purchases, locate items and join reward programs. Restocked and organized merchandise in front lanes. Worked closely with shift manager to solve problems and handle customer concerns. Collected and authorized payments of guests.Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.Answered questions about store policies and addressed customer concerns. Cashier, Walgreens, November 2001-January 2005Louisville, KentuckyOperated cash register for cash, check and credit card transactions with excellent accuracy levels.Worked flexible schedule and extra shifts to meet business needs. Helped customers complete purchases, locate items and join reward programs. Restocked and organized merchandise in front lanes. Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.Developed PhotoEDUCATION AND TRAININGBachelor of ScienceBachelor of Science And Healthcare Adminstration, University of Phoenix, Tempe AZ May 2019 Associate of ScienceAssociates of Science And Healthcare Adminstration, University of Phoenix, Tempe AZ June 2018 |
