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Click here or scroll down to respond to this candidateJORDANNAKARNSKREISCHEREMAIL AVAILABLEPHONE NUMBER AVAILABLEKansas City, MO Street Address
Bold ProfilePROFESSIONAL SUMMARYMotivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.Soil Service Garden Center & Nursery - Lead Groundskeeper/Sales Representative7125 Troost Avenue Kansas City, MO 04/2023 - Current Public Partnerships LLC - Certified Nursing Assistant Berwick, PA 06/2014 - 05/2018Dedicated Nursing Associates, Inc. - Certified Nursing Assistant Lewisburg, PA 11/2011 - 03/2014WORK HISTORYHandled cash register operations and customer transactions to process payments.Answered customer questions about products and services, helped locate merchandise, and promoted key items.Provided exceptional customer service to foster client loyalty and satisfaction. Greeted customers and provided product advice to increase sales. Maintained store visual standards by setting up window and interior displays to merchandising guidelines.Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.Traveled to clients' homes to complete healthcare services and promote continuity of care.Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.Checked patient vitals such as temperature, blood pressure, and blood sugar levels.Assisted with feeding and monitored intake to help patients achieve nutritional objectives. Delivered individualized patient care by recording vital signs, SKILLS Transplanting and Potting Plants Hedge and Bush Trimming Using Hand Tools Weed Removal Customer Service Detail Oriented Lifts 70+ Pounds Effective Communication Grounds Maintenance Watering Lawns and Trees Hand and Power Tools Selling Plants to Customers Project Design Project Presentation Dedicated Work Ethic Adaptability and Dependability Heavy Lifting Problem-Solving Customer Service and Assistance Pruning and ShrubbingHarrisburg Area CommunityCollegeHarrisburg, PANursing Assistant Certification:Nursing AssistanceLuzerne County CommunityCollegeNanticoke, PAEDUCATIONN/A: NursingBerwick Area High SchoolBerwick, PADiploma: AcademicHoliday Inn Express Hotel - Assistant Head Housekeeper Bloomsburg, PA 01/2009 - 10/2010Kmart - Jewelry Sales AssociateBerwick, PA 10/2007 - 05/2008documenting observations, administering treatments, and evaluating patient needs.Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.Trained and mentored all new personnel to maximize quality of service and performance. Communicated repair needs to maintenance staff.Conducted regular room inspections to verify compliance with housekeeping standards.Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.Increased employee performance through effective supervision and training.Completed schedules, shift reports, and other business documentation. Worked with front desk to respond promptly to all guest requests. Managed laundry sorting, washing, drying, and ironing. Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.Displayed merchandise by arranging in appealing ways to boost sales.Greeted customers, helped locate merchandise, and suggested suitable options.Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.Offered each customer top-notch, personal service to boost sales and customer satisfaction.Stocked merchandise, clearly labeling items, and arranging according to size or color.Engaged in friendly conversation with customer to better uncover individual needs.Listened to customer needs and desires to identify and recommend optimal products. Managed efficient cash register operations.Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.Created inviting environment for customers by maintaining store organization and cleanliness.Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs. |
