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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE (cell)Professional ExperienceToyota Of Fort Walton Beach777 Beal Pwk NwFort Walton Beach, Fl 3254710/2023 - PresentHours per week: 50 +Parts DirectorDuties, Accomplishments and Related Skills:Provides guidance and direction to a team of skilled employees. Performs and implements weekly, monthly, quarterly, and annual control procedures. Daily functions include but are not limited to: assigning invoices to team members, quality control over all invoices before submission to Accounting department; processes and manages open R.O.s; and processes returns and warranty claims.Provides monthly reports including but not limited to: Sales, month end budget, expense control, and gross sales. Counsels employees and adjusts scheduling needs and operational needs. Purchase order control and vendor payment liaison for the Dealership. Greatly improved Sales, and Service needs through open and trusting communication with other department managers. Establishes policies and procedures for employees, and corrects/updates current policies and procedures for more professional and uniform workflow.Responds to all customers (supervisory, employees, co-workers) inquiries or requests for information or guidance.Serves as point of contact for information and assistance regarding program requirements and processing procedures for management; independently reviews order documents to assure required elements are present, returning purchase order forms with recommended action to bring them into program compliance; provides advice to employees and/or supervisors on regulatory requirements or entitlements; using the appropriate database- processes all monetary and other NNA requests.Supervisor: J.R MerrittOkay to contact: Discuss with me firstAUTONATION NISSAN MARIETTA925 S. COBB PKWYMARIETTA, GA 3006002/2022 - 10/2023Hours per week: 50+Parts ManagerDuties, Accomplishments and Related Skills:Provides guidance and direction to a team of skilled employees. Performs and implements weekly, monthly, quarterly, and annual control procedures. Daily functions include but are not limited to: assigning invoices to team members, quality control over all invoices before submission to Accounting department; processes and manages open R.O.s; and processes returns and warranty claims.Provides monthly reports including but not limited to: Sales, month end budget, expense control, and gross sales. Counsels employees and adjusts scheduling needs and operational needs. Purchase order control and vendor payment liaison for the Dealership. Greatly improved Sales, and Service needs through open and trusting communication with other department managers. Establishes policies and procedures for employees, and corrects/updates current policies and procedures for more professional and uniform workflow.Responds to all customers (supervisory, employees, co-workers) inquiries or requests for information or guidance.Serves as point of contact for information and assistance regarding program requirements and processing procedures for management; independently reviews order documents to assure required elements are present, returning purchase order forms with recommended action to bring them into program compliance; provides advice to employees and/or supervisors on regulatory requirements or entitlements; using the appropriate database- processes all monetary and other NNA requests.Supervisor: Sam NicholsOkay to contact: YesSUTHERLIN NISSAN CHEROKEE COUNTY101 HARBOR CREEK PKWYHOLLY SPRINGS, GA 3011508/2021 02/2022Hours per week: 50+Fix Operations DirectorDuties, Accomplishments and Related Skills:Provides guidance and direction to a team of skilled employees. Performs and implements weekly, monthly, quarterly, and annual control procedures. Daily functions include, but are not limited to: assigning invoices to team members, quality control over all invoices before submission to Accounting department; Advisor performance reports, processes and manages open R.O.s; and processes returns and warranty claims.Provides monthly reports including but not limited to: Sales, month end budget, expense control, and gross sales. Counsels employees and adjusts scheduling needs and operational needs. Purchase order control and vendor payment liaison for the Dealership. Greatly improved Sales, and Service needs through open and trusting communication with other department managers. Establishes policies and procedures for employees, and corrects/updates current policies and procedures for more professional and uniform workflow.Responds to all customers (supervisory, employees, co-workers) inquiries or requests for information or guidance.Serves as point of contact for information and assistance regarding program requirements and processing procedures for management; independently reviews order documents to assure required elements are present, returning order forms with recommended action to bring them into program compliance; provides advice to employees and/or supervisors on regulatory requirements or entitlements; using the appropriate database- processes all monetary and other NNA requests.Supervisor: Tee AroraOkay to contact: Discuss with me first.MIKE REZI NISSAN2551 THE NALLEY WAYATLANTA, GA 3036003/2021 08/2021Hours per week: 50+Parts/Service ManagerDuties, Accomplishments and Related Skills:Provides guidance and direction to a team of skilled employees. Performs and implements weekly, monthly, quarterly, and annually inventory control procedures. Daily functions include, but are not limited to: monitors tracking and distributes deliveries of multiple orders using OPSTRAX; intake and clearing of receivables; assigning invoices to team members, and quality control over all invoices before submission to Accounting department; monitors and records new intake and clears completed orders under Reynolds and Reynolds; investigates any variances and reconciles MSR; and processes returns and warranty claim parts.Provides monthly reports including but not limited to: Tires, G.O.G., month end budget, expense control, and gross sales. Counsels employees and adjusts scheduling needs and operational needs. Purchase order control and vendor payment liaison for the Dealership. Relocated over $26k in unusable and/or damaged inventory, increased overall gross sales by $50k per month. Doubled useful inventory, Sales, andService needs through open and trusting communication with other department managers. Establishes policies and procedures for employees, and corrects/updates current policies and procedures for more professional and uniform workflow.Responds to all customers (supervisory, employees, co-workers) inquiries or requests for information or guidance.Serves as point of contact for information and assistance regarding program requirements and processing procedures for management; independently reviews order documents to assure required elements are present, returning order forms with recommended action to bring them into program compliance; provides advice to employees and/or supervisors on regulatory requirements or entitlements; using the appropriate database- processes all monetary and other NNA requests.Supervisor: David WhiteOkay to contact: Discuss with me first.NISSAN OF MCDONOUGH1775 AVALON PKWYMCDONOUGH, GA 3025310/2019 03/2021Hours per week: 50+Parts ManagerDuties, Accomplishments and Related Skills:Provides guidance and direction to a team of skilled employees. Performs and implements weekly, monthly, quarterly, and annually inventory control procedures. Daily functions include, but are not limited to: monitors tracking and distributes deliveries of multiple orders using OPSTRAX; intake and clearing of receivables; assigning invoices to team members, and quality control over all invoices before submission to Accounting department; monitors and records new intake and clears completed orders under Reynolds and Reynolds; investigates any variances and reconciles MSR; and processes returns and warranty claim parts.Provides monthly reports including but not limited to: Tires, G.O.G., month end budget, expense control, and gross sales. Counsels employees and adjusts scheduling needs and operational needs. Purchase order control and vendor payment liaison for the Dealership. Relocated over $26k in unusable and/or damaged inventory, increased overall gross sales by $30k per month. Doubled useful inventory, Sales, andService needs through open and trusting communication with other department managers. Establishes policies and procedures for employees, and corrects/updates current policies and procedures for more professional and uniform workflow.Responds to all customers (supervisory, employees, co-workers) inquiries or requests for information or guidance.Serves as point of contact for information and assistance regarding program requirements and processing procedures for management; independently reviews order documents to assure required elements are present, returning order forms with recommended action to bring them into program compliance; provides advice to employees and/or supervisors on regulatory requirements or entitlements; using the appropriate database- processes all monetary and other NNA requests.Supervisor: Mitch ZigmontOkay to contact: Discuss with me first.AUTONATION NISSAN/ NISSAN OF LITHIA SPRINGS811 THORNTON RD,LITHIA SPRINGS, GA 3012211/2018 09/2019Hours per week: 40+Parts ManagerDuties, Accomplishments and Related Skills:Provides guidance and direction to a team of skilled employees. Performs and implements weekly, monthly, quarterly, and annually inventory control procedures. Daily functions include, but are not limited to: monitors tracking and distributes deliveries of multiple orders using OPSTRAX; intake and clearing of receivables; assigning invoices to team members, and quality control over all invoices before submission to Accounting department; monitors and records new intake and clears completed orders under CDK; investigates any variances and reconciles MSR; and processes returns and warranty claim parts.Provides monthly reports including but not limited to: Tires, G.O.G., month end budget, expense control, and gross sales. Counsels employees and adjusts scheduling needs and operational needs. Purchase order control and vendor payment liaison for the Dealership. Relocated over $50k in unusable and/or damaged inventory, increased overall gross sales by $30-$40k per month. Doubled useful inventory, Sales, andService needs through open and trusting communication with other department managers. Establishes policies and procedures for employees, and corrects/updates current policies and procedures for more professional and uniform workflow.Responds to all customers (supervisory, employees, co-workers) inquiries or requests for information or guidance.Serves as point of contact for information and assistance regarding program requirements and processing procedures for management; independently reviews order documents to assure required elements are present, returning order forms with recommended action to bring them into program compliance; provides advice to employees and/or supervisors on regulatory requirements or entitlements; using the appropriate database- processes all monetary and other NNA requests.Served as temporary Service and Parts manager, as a result gross sales in Service increased by nearly double, fewer customer complaints, increase in returning and new customers, and overall improved employee morale.Supervisor: Julio VazquezOkay to contact: Yes.INFINITI OF SOUTH ATLANTA4201 Jonesboro Rd,Union City, GA 3029109/2016 10/2018Hours per week: 40Assistant Parts ManagerDuties, Accomplishments and Related Skills:Provides a wide variety of technical assistance and support services for assigned organizations and/or as part of a Parts/Service team. Controls incoming and outgoing requests for parts inquiries; conducts research to develop facts and information, and makes recommendation to resolve problems; determines priority, establishes delivery dates, refers request to the appropriate specialist or supervisor, and follows up to ensure dates are met. Responds to a variety of inquiries regarding program processes and procedures.Reviews, codes, and processes order requests and forms. Ensures the accuracy and adequacy of submitted documents; enters pertinent data into DealerTrack and/or other databases; maintains office subject-matters files. Independently performs routine technical assignments, and resolves problems and discrepancies.Responds to customers (supervisory, employees, co-workers) inquiries or requests for information or guidance.Serves as point of contact for information and assistance regarding program requirements and processing procedures for management; independently reviews order documents to assure required elements are present, returning order forms with recommended action to bring them into program compliance; provides advice to employees and/or supervisors on regulatory requirements or entitlements, using the DealerTrack database processes all monetary and other NNA requests.Supervisor: Edward HaleckiOkay to contact Supervisor: NoWORLD TOYOTA5800 Peachtree Industrial BlvdAtlanta, Georgia 3034112/2009 09/2016Hours per week: 60Assistant Parts/ Shop Counter ManagerProcessed payments; assisted customers with equipment, accounts receivable, created employee schedules; managed, replenished, organized, and received all inventory; helped customers hands-on with accessories and parts; provided excellent customer service skills.TEAM TOYOTA1000 Blairs Bridge RdLithia Springs, Georgia 3012209/2007 04/2009Hours per week: 60Assistant Service ManagerProcessed payments; assisted customers with service inquires, created employee schedules; wrote service orders; helped customers hands-on with problems to ensure accurate and high quality technical support, provided excellent customer service skills.TOYOTA OF NEWNAN2 Herring RdNewnan, Georgia 3026509/2006 09/2007Hours per week: 60Assistant Service ManagerHANK AARON HONDA2425 N ExpresswayGriffin, Georgia 3022308/2005 09/2006Hours per week: 60Service Lane ManagerProcessed payroll; assisted customers with service inquires, created employee schedules; wrote service orders; managed and supervised several employees, scheduled customer appointments, managed the workflow to ensure a fully staffed and productive team, managed office budget; helped customers hands-on with problems to ensure accurate and high quality technical support, provided excellent customer service skills.EducationHigh School Diploma 05/2001TrainingUniversity of ToyotaOctober 2012/ Hazmat Certification/ 40 Hrs.March 2010/ Master Parts Professional/ 120 Hrs.April 2010/OSHA/ 40 Hrs.Human Resource University/ EEO Training CenterCreative Approaches for Innovative Solutions/ 2015, 2016, 2017, 2018,2021COACH for Success: How to Hold Performance Conversations Like A Pro/ 2015, 2016, 2017, 2018Difficult Conversations / 2015, 2016, 2017, 2018, 2022Managing Your Manager/ 2015, 2016, 2017, 2018How to Manage Difficult Situations/ 2017, 2018, 2022EEO: Complex Employees and What Not To Say/ 2018, 2022EEO: Conflict Resolution Techniques/ 2018 |
