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Candidate's Name
Jacksonville, FL
Mobile: PHONE NUMBER AVAILABLE
Email: EMAIL AVAILABLE
CAREER SUMMARY
Navy Veteran trusted with 10 years of highly-successful management experience in the areas of office management,
team development and leadership, transportation logistics, patient support, communications, and client relations seeking
a new position with opportunity for longevity and advancement
SKILLS
Podcast Production
Project Management Remote Production
Logistics Management Marketing
Verbal & Written Communication Social media
Medical Office Management Content editing
Budget Management Media development software
Forecasting Compliance
Recruitment Quality Control
Training Research
Team Development Client Relations
Strategic Communication Data analysis
Critical Thinking Collaboration
Radio Hosting Innovation
Microsoft Office Suite
EDUCATION
Florida State College at Jacksonville - Jacksonville, FL, Bachelor of Arts, Communication, *Expected May
2024
Florida State College at Jacksonville - Jacksonville, FL, Associate of Arts, General Studies, 2013
CERTIFICATION
Broadcasting, Complete Game Broadcasting, March 2023
Audio Sound, SAE Institute - Atlanta, GA, January 2020
Project Management, Lead Quest - Jacksonville, FL, March 2018
WORK EXPERIENCE
Shockboy Studio, Jacksonville, FL, Audio engineer Intern, May 2024 to Present
Edited audio using protocol
Assisted with sound mixing and mastering for various projects
Collaborated with senior engineers on recording sessions and live events
Conducted equipment maintenance and troubleshooting tasks
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Our National Conversation, Remote, Podcast Editor, Intern November 2023 to May 2024
Edited weekly podcast episodes using Adobe Audition to ensure high-quality audio production
Collaborated with producers and hosts to create engaging and thought-provoking content
Managed post-production process, including sound mixing, editing, and finalizing episodes for release
Assisted with scriptwriting and content development for podcast episodes
Conducted research on podcasting trends and best practices to continuously improve the quality of our
content
Complete Game Broadcast , Atlanta, Georgia , Student January 2023 to March 2023
Assisted in the production of live sports broadcasts, including setting up equipment, operating cameras,
and editing footage
Live radio experience
Conducted research on upcoming games and players to provide background information for broadcast
Collaborated with team members to ensure smooth and efficient production of broadcasts
Developed skills in video editing software and live broadcasting technology
Gained hands-on experience in the fast-paced and dynamic environment of sports broadcasting
Inspection Specialist, Takeda Pharmaceuticals, Covington, GA 2022-2023
Conduct thorough inspections of pharmaceutical manufacturing processes to ensure compliance with
regulatory standards and company guidelines
Perform visual inspections of finished products to identify any defects or irregularities
Collaborate with cross-functional teams to address any issues identified during inspections and implement
corrective actions
Maintain detailed records of inspection findings and communicate results to relevant stakeholders
Participate in continuous improvement initiatives to enhance quality control processes and drive
operational excellence within the organization.
Mitchell and Hall Investments, Conyers, GA, Operations Manager/ Owner, 2021 - 2022
Effectively coordinate all logistics and supply chain management areas of operation including procurement,
inventory management, warehousing, transportation, and distribution
Collaborate with interdepartmental teams to develop logistical plans and forecasts based on demand
projections, market, trends, and customer requirements
Maintain dependable inventory levels and efficient inventory operations
Optimize transportation network including recruiting carriers, planning routes, negotiating contracts, and
tracking shipments to maximize time and cost efficiency through delivery
Preserve highest commitment to quality in all areas of operation by ensuring faithful implementation of best
practices by all employees in all areas of duty
Maintain current status for all licenses, permits, and authorities for operation
Georgia Eye Partners, Atlanta, GA, Patient Advocate, 2019 - 2021
Established and maintained superior customer satisfaction scores from patients by appropriately addressing
concerns, providing assistance, answering questions, and offering timely support during visits
Efficiently scheduled over 275 patients per week for physician appointments
Guided patients through treatment options, explained procedures, and assisted with navigating the healthcare
system
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Deescalated patient issues and resolved problems through diligent research, interdepartmental communication,
and follow up
Maintained accurate and updated details of patient personal and medical history in the company database
MILITARY SERVICE
United States Navy Reserve , Jacksonville, FL, Combat Medic/ Healthcare Specialist, May 2024 - Present
Served as nurse aid and medical assistant in a 10-bed facility
Administered venipuncture, intravenous medications, oral medications, and injections
Obtained, recorded, and monitored patient vital signs
Produced telemetry reports
United States Navy, Jacksonville, FL, Pediatric Manager Trainer, 2017 - 2017
Effectively led a staff of 13 medical assistants
Provided direct clinical and administrative assistance for six physicians and two nurses
Developed and facilitated training sessions for physicians, nurses, and other medical personnel regarding all
clinical topics related to pediatric medical care
Continuously evaluated and improved the effectiveness of all training programs to specifically meet current
and emerging needs in the field of pediatric medicine
Collaborated with interdepartmental healthcare educators and professionals to solidify standardization of best
practices
United States Navy, Mayport Naval Station, FL, Wellness Coordinator, 2015 - 2017
Promoted widespread education and awareness of wellness care for Navy personnel and their dependents by
developing, presenting, and publishing informational materials on various wellness topics
Increased patient enrollment by 35%, conducted over 100 wellness workshops, and organized 25 community
outreach events which contributed to the clinic winning the Blue Award for exceptional service
Created and managed all mass communication and marketing initiatives with consistent success
Leveraged research from a variety of sources to lead planning for marketing strategies
Optimized all front desk operations including records management, email correspondences, consultations, and
survey evaluations
Ensured training program remained in strict compliance with all related governing agencies
United States Navy, Mayport Naval Station, FL, Department Manager, 2014 - 2014
Successfully coordinated all job functions for 35 employees across five offices
Mentored and counseled employees as an extension of the Human Resources Department
Served as orientation facilitator for new personnel
Provided stellar customer service support for the Naval clinic
Solidified a well-operating network of information between senior management and executive leaders
United States Navy, Jacksonville, FL, Combat Medic/ Healthcare Specialist, 2010 - 2013
Served as nurse aid and medical assistant in a 10-bed facility
Administered venipuncture, intravenous medications, oral medications, and injections
Obtained, recorded, and monitored patient vital signs
Produced telemetry reports
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