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Click here or scroll down to respond to this candidateCandidate's Name
Buffalo, MN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI am an experienced professional with a diverse background in hospitality, retail, and power equipment. Proven ability to lead and manage teams, provide excellent customer service, and maximize profitability. I am currently working as a pool technician with excellent technical skills and problem solving abilities. My diverse background has provided me with a unique set of skills that includes leadership, problem-solving, customer service, and technical expertise. I am confident in my ability to adapt to new environments, learn quickly, and contribute to the success of any organizationWork ExperiencePool TechnicianPrimer Pool and Spa - Chanhassen, MNJune 2023 to Aug 2024Duties and Responsibilities# Developed and implemented a regular maintenance schedule for each pool, reducing the number ofemergency repairs and increasing customer satisfaction.# Troubleshoot and resolve complex pool equipment issues, such as pump and filter malfunctions,chemical imbalances, and leaks.# Demonstrated strong technical skills in water chemistry and treatment, resulting in consistently clearand balanced pool water.# Conducted pool inspections and provided detailed reports on any necessary repairs or upgrades,resulting in increased revenue for the company.# Adhered to all safety protocols and regulations, ensuring that all work was done safely and withoutincident.Pool TechnicianClearance Pool and Spa - Hopkins, MNApril 2020 to June 2023Duties and Responsibilities# Developed and implemented a regular maintenance schedule for each pool, reducing the number ofemergency repairs and increasing customer satisfaction.# Troubleshoot and resolve complex pool equipment issues, such as pump and filter malfunctions,chemical imbalances, and leaks.# Demonstrated strong technical skills in water chemistry and treatment, resulting in consistently clearand balanced pool water.# Conducted pool inspections and provided detailed reports on any necessary repairs or upgrades,resulting in increased revenue for the company.# Adhered to all safety protocols and regulations, ensuring that all work was done safely and withoutincident.Assistant Director of OperationsRusty Taco - Minneapolis-Saint Paul, MNApril 2019 to March 2020Duties and Responsibilities# Assisted the Director of Operations in managing multiple restaurant locations, ensuring that eachlocation met or exceeded company standards for quality, service, and profitability.# Conducted regular audits and inspections of each restaurant, identifying areas for improvement andproviding training and support to address any issues.# Trained and mentored restaurant managers and staff, ensuring that they were equipped with theknowledge and skills necessary to provide excellent customer service and operational excellence.# Analyzed financial data and created reports, providing actionable insights to the Director of Operationsto guide decision-making.# Collaborated with HR to recruit and hire talented individuals for management and staff positions,resulting in improved performance and employee retention. Department ManagerRunnings - Montevideo, MNAugust 2017 to March 2019Duties and Responsibilities# Manage day-to-day operations of the department, including overseeing sales, repairs, and customer service.# Develop and implement strategies to increase sales revenue, improve customer satisfaction, and streamline operations.# Monitor inventory levels and order new products as needed to ensure adequate stock levels.# Provide regular reports to upper management on departmental performance, including sales revenue, repair volumes, and customer satisfaction.# Work closely with other departments within the company, such as marketing and finance, to develop and implement company-wide initiatives.General ManagerBurger King - Montevideo, MNJuly 2012 to May 2017Duties and Responsibilities# Manage day-to-day operations of the restaurant, including overseeing food preparation, customer service, and overall cleanliness and maintenance of the restaurant.# Develop and implement strategies to increase sales revenue, improve customer satisfaction, and streamline operations.# Hire, train, and manage restaurant staff, ensuring that they have the necessary skills and resources to perform their jobs effectively.# Develop and manage restaurant budgets, ensuring that expenses are within budgeted amounts.# Provide regular reports to upper management on restaurant performance, including sales revenue, customer satisfaction, and employee performance. EducationAssociate's degree in Culinary Arts Le Cordon Bleu College of Culinary Arts - Mendota Heights, MNSkills Problem-solving and troubleshooting abilities Excellent communication and customer service skills Technical expertise in pool maintenance, repair, and water chemistry Ability to work independently and as part of a team Operational efficiency and process improvement Pool maintenance Equipment repair Pool cleaning Mechanical knowledge Service technician experience |
