| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Street Address
PHONE NUMBER AVAILABLE; EMAIL AVAILABLEProfessional SummaryClinical Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership offering these skills and strong work ethic.SUMMARY OF SKILLSEDUCATION AND CERTIFICATIONSEMPLOYMENT HISTORYClinical Office Manager June 2024-PresentLeidos QTC Health Services, Lenexa, KS.Manage day to day operations of assigned clinicPlan and coordinate work assignments of all clinic staffResponsible for hiring, performing reviews, setting staff expectationsOnboard new employees and daily approvals of employee timekeepingCollaborate with cross-functional teamsResponsible for ongoing on-site provider satisfactionTrain and implement policies, procedure, goals and objectivesAudit clinic to ensure meeting established operational and safety standardsManage clinic budgets to include medical and office supply inventoryAssist Regional Managers with provider schedulingReview and analyze clinic metricsAssist in examination process of patientsVBC Care Navigator February 2024-June 2024US Renal Care-Kidneylink, Kansas City, MO.Effectively guide and coordinate care for patients with complex healthcare needs.Act as first point of patient contact for incoming or outbound Kidneylink calls.Schedule calls with interdisciplinary clinical team.Patient Activation Measure (PAM) Screening:Administer PAM assessments to gauge patients readiness for active self-care.Utilize assessment results to tailor care plans accordingly.Collaborate with Interdisciplinary Team (IDT) to schedule patient appointments.Document patient interactions and relevant information in the EMR.Participates in team concepts & promote a team effort.Performs duties in accordance with company policies and procedures.Office Coordinator August 2023-February 2024Harbor Hospice of Missouri, Independence, MO.Lead morning meetings and IDT.Interact with customers by phone, email, or in-person to provide information.Answer and manage incoming and outgoing calls while recording accurate messages for distribution to office staff.Maintain office supplies inventory by checking stock and ordering new supplies.Support billing staff by making corrections to invoices and insurance submissions.Communicate with patients, insurance companies and providers through phone calls, emails, and office drives concerning formularies and coverage limits.Update and maintain schedules for patients.Enter procedure codes and diagnosis codes for billing.Registered Medical Assistant, Cornerstone July 2020-August 2023Dermatology and Surgery. Lees Summit, MO.Lead MA for Nurse PractitionerTrain and coach new hiresAssist providers with surgeries and biopsiesExtensive work with insurance and prior authorizationsInvolved with evaluation of patients medical statusGain experience with general dermatology, surgery, and skin conditionsExtensive interaction with other medical personnelEducate patient on procedures, medications, and other physician instructions.Rehabilitation Technician, Saint Lukes Hospital May 2019-July 2020Outpatient Physical Therapy. Overland Park, KS.Assist patients with activities of daily livingFollow isolation precautions and infection control proceduresTransport patients to and from the gymGain experience with patient positioningAssist therapists with bedside treats/gym treatsNurse Intern, Saint Lukes Hospital July 2017-April 2019Inpatient Rehabilitation Unit. Kansas City, MO.Assist patients with activities of daily livingFollow isolation precautions and infection control proceduresAssist nurses with vitals and patient careExperience with patient positioningRehabilitation Technician, Saint Lukes Hospital October 2015 July 2017Inpatient Rehabilitation Unit. Kansas City, MO.Assisted patients with activities of daily livingFollowed isolation precautions and infection control proceduresTransported patients to and from the gymGained experience with patient positioningAssisted therapists with bedside treats/gym treatsRegistrar, Care Spot Urgent Care September 2014-October 2015Urgent Care. Leawood, KS.Registered patientsServed as a liaison between patients and their insurance companiesInvolved limited evaluation of patients medical status and extensive interaction with physicians and other medical personnelPharmacy Technician, Hy-Vee Pharmacy June 2010-September 2014Retail Pharmacy. Raytown, MO.Assisted pharmacist with data entry, filled prescriptions and distributed prescriptionsServed as a liaison between patients, insurance companies, and doctors officesPulled expired medications and follow protocol for medication returnsReferencesAvailable upon requestCustomer service and communication skillsMicrosoft Office/TeamsMultitaskingOptimistic and supportive in team environmentExcellent telephone skillsWound CareMedical Coding and BillingPrior AuthorizationsCoding for ProceduresAssist Intake CoordinatorTraining/CoachingLead MeetingsVitalsCLIA Waive TestsPhlebotomy and starting IVsInjections and ImmunizationsPass medicationsData EntryScheduling surgeries and proceduresReferralsFront Office DutiesAdministrative supportMasters in Health Care AdministrationCapella University January 2021-December 2023Registered Medical AssistantAmerican Medical Technologist July 30th, 2020Medical Assistant AssociateSaint Lukes College of Health Science January 2020-August 2020Bachelor of Health Science August 2010-May 2015 University of Missouri Kansas CityAmerican Heart Association CPR certified January 2026American Heart Association First Aid certified. January 2026 |
