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Title Medical Assistant Customer Service
Target Location US-IN-Gary
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL EXPERIENCEROBERT HALF MENLO PARK, CAJune 2024  PresentScheduler/ReceptionistSchedule daily Routes for TechniciansCheck in paper work for routesInvoicingSchedule appointments for System Service for established clients and potential clientsFillingQuick Books DepositsAnswer 5-line switchboardMeet and Great ClientsAssist co-workers when neededADDISON GROUP CHICAGO, ILDecember 2023  March 2024ReceptionistCheck out patientSchedule follow-up appointmentsConfirm next day appointmentsComplete paperwork for prior authorizationsFax orders to appropriate facilities for future procedures and blood workReturn voicemail messagesForward message to appropriate physicians and staffAttend monthly mandatory meetingsAnswer phonesAssist my co-workers when neededCOMMUNITY HEALTHCARE SYSTEMS, Munster, INApril 2023  December 2023SchedulerAnswer high volume callsSchedule proceduresDirect calls to appropriate departmentsSchedule exams including but not limited to: Mammogram, x-rays, US, MRI and CT scans, Echos, and other outpatient proceduresAttend weekly meetingsAssist my coworkers when neededFax order forms for specialty exams to appropriate facilitiesADDISON GROUP CHICAGO, ILOctober 2022  April 2023Customer ServiceAnswer high volume callsSchedule proceduresTransfer calls to appropriate departmentsCAM MEDICAL GROUP, Chicago, IL February 2022  October 2022Medical ReceptionistAnswers high volume of incoming callsSchedules patient appointments for primary careConfirms appointmentsFaxes recordsCollects paymentMails reminders and referralsRegisters patients into ATHENAUpdates patient demographic informationVerifies patient insurance and obtains authorizationsMeets and greets patientsDAKKOTA INTEGRATED SYSTEMS, Chicago, IL August 2016 - February 2022Assembly, QualityOversaw and inspected vehicle assemblyMade sure there was no damage or dents on vehicle partsReported damage to assembly team for repairsQuality assurance of productsProduct installationST. ANTHONY HOSPITAL, Crown Point, IN March 2011 - March 2014Medical AssistantRoomed PatientsObtained vitalsCheck patients in and outObtained patient medical historySOUTHEASTERN MEDICAL, Hammond, IN June 2005 - March 2011Medical Assistant/ReceptionistEDUCATIONBRYANT & STRATTON COLLEGE, OnlineAssociate of Medical Billing and Coding, June 2022EVEREST COLLEGE, Merrillville, INMedical Assistant Certificate, June 2007GOLCONDA JOB CORP., Golconda, ILGED, June 1994Basic Computers SkillsSKILLSMedical ReceptionistMedical SchedulingMedical BillingHIPAAMedical RecordsInsurance VerificationMedical Office ExperienceMulti-Line Phone SystemsMedical TerminologyATHENA softwareEPIC softwareCustomer ServiceSpanish/EnglishComputer SkillsCommunication SkillsComputer LiteracyBasic MathTypingBilingualReferences available upon request.

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