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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Huguenot Springs RdMidlothian, VA Street Address
EMAIL AVAILABLECell: PHONE NUMBER AVAILABLEEXPERIENCE:10/22- current Truist ChippenhamRelationship Banker Responsible for opening checking accounts, savings accounts, and provides all other deposit product services at the customer's request Achieve quarterly/annual goals through business generation of C&I, CRE, mortgages, SBA, treasury management, deposits, investments, cross-border, and other commercial and consumer products offered through East West Bank Take an active role in educating customers on other banking channels sales and service offerings Ensure the customer's needs are met by partnering with the appropriate specialist (branch team, FC, and MLO) to serve the customer's banking, mortgage and investment needs Process Transactions/Customer Service Uses customer portfolio to gain customer background and uses data to recognize and follow up on existing and future needs Solicits cross-sales and opens new accounts according to guidelines Effectively utilizes various sales delivery channels in order to achieve goals Solicits loan applications, obtains appropriate documentation, follows up and closes loans accurately the first time Achieves overall individual deposit, loan unit, dollar, and non-interest income goal 08/18- 08/22 Capital One WFHSenior Recoveries Inbound Coordinator Manage inbound and outbound calls Perform account level research to find creative solutions to resolve customer situations Overcome objections that customers have regarding business policies or procedures relative to their account and help them to understand their account(s) and responsibilities Become familiar with and follow Company guidelines and procedures (computer based training, class-room training, timecards, e-mail, training, etc.) Attend team meetings Update account information and complete appropriate documentation to ensure accurate reporting on accounts Collect on collectible accounts08/17-07/18 The Franklin Johnston Group Chester VA Assistant Property Manager: Building positive relationships with prospective and current tenants Overseeing the timely and successful completion of maintenance requests Showing properties to prospective tenants and answering relevant questions Preparing and executing detailed and legally compliant lease agreements Overseeing all financial procedures including verifying renter income, processing monthly payments and executing default protocols Creating organizational systems to support accurate record keeping, efficient financial transactions and prompt renter complaint resolution 3/17-08/17 KFC/Taco Bell Richmond, VAShift Supervisor:Job Duties same as duties in Franklin, VA02/16-3/17 KFC/Taco Bell Franklin, VAShift Supervisor: Interaction with customers: receiving orders, processing sales and monies, and managing customer issues. Training and motivating Taco Bell and KFC employees Preparation of products. Maintaining quality of product. Monitoring all service equipment. Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), maintaining a clean parking lot, building exterior, dumpster and boardwalk, including removal of trash within containers to proper dumpster site(s). Unloading, stocking and maintaining required inventory level. Champions recognition and motivation efforts Preparing/making/transporting deposits, preparing proposed labor schedules, product projections, financials for store managers review/approval. 06/2015-01/2016: Primrose Glen Allen, VAAssistant Teacher: Assist Lead Teacher in planning and implementing the daily program on activities based on principals of child development and in accordance with the programs curriculum. Maintain a well- organized, safe and attractive classroom environment conductive to the optimal growth and development of children. Develop a positive relationship with each child and promote the development of self- esteem and self-discipline. Proficient in Tadpoles Software First Aid and CPR certified Apple Of My Eye Award for the month of December01/2014-05/2015 Wells Fargo Glen Allen, VACall Center- Sales: Answer incoming calls Assist the customer with their financial needs Sell products and services and exceed sales goals Cross-selling Conflict resolution Call management Multi-tasking/ Managing multiple priorities or assignments simultaneously Peer coaching Negotiating effectively Teaming with others Using Call Center TechnologyEDUCATION: Powhatan High School Class of 2011 Two semesters at John Tyler Community College (currently reapplying) SKILLS: Profficent in English language 4 years of Spanish Interpersonal and communication skills Customer service skills Moderate computer knowledge Excellent time managementReferences: Kaitlyn Wilmoth PHONE NUMBER AVAILABLE Rachael Hall PHONE NUMBER AVAILABLE Ineisha Barnes PHONE NUMBER AVAILABLE Tomondra Peyton PHONE NUMBER AVAILABLE/pre> |
