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Click here or scroll down to respond to this candidateCandidate's Name
Mobile: PHONE NUMBER AVAILABLEEmail id: EMAIL AVAILABLECareer Objective:To work in a challenging position that that will enable me to maximise my strong organizational skills, planning capabilities, knowledge, and ability to network. An opportunity to lead a team towards achieving the Organizations Business Goals by ensuring quality, increasing productivity & optimizing operational costs.Professional AbilitiesHave overall experience of 16+ years in IT industry including 7+ years in team management and 5+ years into Agile Project delivery.Currently Working as Scrum master/RTE.PSM Certified Scrum master with 5+ year of scrum master experience.Certified SAFe 5 Agilist.Have 4+ years of experience working at client location (USA).Have good knowledge of Domain like Telecom, Retail banking, payment systems and mortgage products.Good communication & analytical skills, process driven, excellent documentation and reporting skills.Have good knowledge of the project lifecycle and Agile methodology.Key AbilitiesStrong knowledge of JIRA and confluence.Strong Influencing and Communication skills.Excellent leadership skills and a strong urge to mentor fellow associates.Able to strengthen relationships with peers and leadership, build consensus, and elicit clear decisions from clients and all levels of stakeholders.Focused Project Manager with performing multi-function management and business analysis for various projects.Flexible attitude and positive approach.Risk Management - Identifying, monitoring, and controlling the possible risks and developing the appropriate response strategies and contingency planning.Adopted Agile methodology by Running daily stand-up meetings with the team.Constantly maintaining high levels of accuracy.Proactive and sound decision-making skills.Develop and Document the Design strategy along with the solution designers and SMEs.Planning, Monitoring and Controlling the Implementation of Deliverables in agile environment.Set key milestones, activity list, tasks, and dependencies in each phase.Quality Management and adherence to client internal process.Total Work Experience:Currently working as Associate Consultant in Tata Consultancy Services Ltd. since Jan 2010Prior to that worked as Software Engineer with HSBC Global Technology from Dec 2007 to Jan 2010.Project Experience Summary:Project Name: US Telecom CustomerClient and Duration: Verizon (Jun 2020 to Till date)Project Description:Verizon is one of the largest communication technology companies in the world, Verizon communications Inc. was formed on June 30, 2000 and is celebrating its 20th year as one of the worlds leading providers of technology, Communications, information, and entertainment products.Roles and Responsibilities: Scrum master, RTE (Release train Engineer)Conduct Daily Scrum meeting, biweekly Sprint Planning meetings, User Story Grooming, Daily standup, Sprint review Retrospective.Identifies, assesses, prioritizes, and tracks risk remediation.Collaborate with Product owners and technology groups to synchronize plans to remediate gaps.Helped the dev team in resolving the impediments.Experienced in tools like JIRA and Clarity.End to End delivery management, review scope of services, plan, schedules and cost. Managing, coordination, planning and execution of deliverables.Managing and reporting status of deliveries/SLAsManaging communication and ensuring on time delivery with the teams, team leads, and managers.Reporting progress and updating clients and all stakeholders with the project status health, risks/issues and mitigation/action planOptimizing the processes by identifying and implementing process improvement measures using standard templates, tools and automationEnsuring smooth coordination and communication between onsite and offshore team and support groupGathering periodic feedback, analyzing improvement area and implementing actions for optimization.Project Name: Avis Budget Back Office Systems DevelopmentClient and Duration: Avis Budget Car Rental Group, USA (Sep 2019 to May 2020)Project Description:Avis Budget Car Rental, LLC operate the world's second largest general-use car rental business, providing business and leisure customers with a wide range of services in approximately 2000 locations in the United States, Canada, Australia, New Zealand and the Latin American/Caribbean region. Avis is recognized as the industry leader in applying new technologies and is one of the world's top brands for customer loyalty. The company is Avis Budget Group listed under NYSE as CAR and has marketing agreements with Avis Europe Plc, a separately owned UK-based company owning or franchising an additional 3,050 Avis locations in Europe, the Middle East and Africa.Roles and Responsibilities: Location Delivery Manager (Offshore)Coordinate with RMG on Resourcing to fulfil project requirements.Collaborate with all participants to determine project timeline.Manage end-to-end project delivery by leading teams across broad technical, financial, and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.Preparing implementation strategies, guidelines, and documentation of the project.Coordinate with customers and handle day to day queries and escalation.Track tasks completion, effort and schedule via daily stand-up meeting and variance meeting.Project Name: Mortgage servicing system (Excalibur)Client and Duration: Canadian Imperial Bank of Commerce, Canada (Apr 2016 to Sep 2019)Project Description:Excalibur handles the Servicing phase of residential and commercial mortgages. Residential mortgages are loans for purchasing a house, condo or apartment whereas commercial mortgages are loans for purchasing business condos, warehouses or offices. Excalibur keeps track of loan repayments and other activities like tax collection, payment of insurance premium, renewals and pay-offs..Roles: Project/Program Manager (Software Application Development) (Offshore)Responsibilities:Manage end-to-end project delivery by leading teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired resultsEnsure proper estimation as per the phase and nature of the project and Convert the same in PSE (for CIBC)Facilitate evaluation of required resources for the project, onboarding from the existing pool of TCS resources and hiring external resource - if requiredCollaborate with participants to determine project timelinesManage and Execute project governed by the CIBC EDF process and adhere to iQMS TCS standardsTrack the project milestones, cost, effort and schedule using iPMS and JIRA (client).Track tasks completion, effort and schedule via daily stand-up meeting and variance meeting.Manage and control project risks, plan to mitigate / avoid / transfer or accept as per the risk appetite and nature of the project. Highlight the external project risks with Client / TCS Sr. Management.Enable resolution of challenges / bottleneck in the project by participating in variance meeting.Guide team with the technical and functional knowledge on the applications, assist them in resolving bottleneck/problems.Engage SME, Technical Architect/DBA/Domain Consultant or any other TCS technical CoE for ensuring proper solution development and deploymentMonitor and control the change requirements (in ServiceNow) and testing bug fixing using HP ALM. Monitor the project plan regularly to ensure no budget/schedule overrun for the project due to change requests or unexpected challenges.Ensure proper version control is maintained and correct baseline used using Version control Tools.People/Resource Management:Coordinate and manage the overall deliverable from project development team, technical leads and other support/technical teams.Ensure awards and recognition given to the project members, as per their contribution, by appreciation, awarding, and recommending for promotion.Manage project members competency and aspiration through iQMS and iEvolve. Assist them to arrange training/certification to obtain the same.Project Name: Avis Budget Back Office Systems DevelopmentClient and Duration: Avis Budget Car Rental Group, USA (Mar 2015 to May 2016)Project Description:Avis Budget Car Rental, LLC operate the world's second largest general-use car rental business, providing business and leisure customers with a wide range of services in approximately 2000 locations in the United States, Canada, Australia, New Zealand and the Latin American/Caribbean region. Avis is recognized as the industry leader in applying new technologies and is one of the world's top brands for customer loyalty. The company is Avis Budget Group listed under NYSE as CAR and has marketing agreements with Avis Europe Plc, a separately owned UK-based company owning or franchising an additional 3,050 Avis locations in Europe, the Middle East and Africa.Roles and Responsibilities: Project Manager/Lead (Offshore)Developed project plans with forecasts, estimates, and resource assignments.Collaborate with all participants to determine project timeline.Manage end-to-end project delivery by leading teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.Preparing implementation strategies, guidelines and documentation of the project.Coordinate with customers and handle day to day queries and escalation.Track tasks completion, effort and schedule via daily stand-up meeting and variance meeting.Create high level design development.Review technical design document.Review and monitor the work done by the team members. Prepare weekly status reports and submit to Client / TCS Sr. Management.Project Name: One Yield Systems RMS (Revenue Management systems)Client and Duration: Marriott Internationals, USA (Feb 2013 to Mar 2015)Project Description:One Yield (OYS) is One Yield is Marriotts award-winning revenue management system that has evolved into a critical tool used by revenue management teams throughout the world. In addition, One Yield integrates with other systems to support critical sales and finance business processes.One Yield supports Marriotts strategic vision through the integration of people, processes, and systems. It provides a common platform for leaders to share and analyze information needed to make the most profitable decisions for their hotels.One Yield is web-enabled and provides key revenue management functionality including forecasting, retail pricing, inventory restriction recommendations, demand analysis, and competitive shop data.Roles and Responsibilities: Lead (Onshore)Requirement gathering.Create technical design document.Manage 24*7 application support.Involve in integration testing and coordinate with UAT testing.Coordinate with the offshore resources.Coordinate with customers and handle day to day queries and escalation.Review the work done by team members.Prepare weekly task status reports and submit to client.Project Name: SBS (Strategic Banking system)Client and Duration: JPMorgan Chase, USA (Aug 2011 to Jan 2013)Project Description:Strategic Banking System (SBS) is a real time, integrated, on-line, intraday system of record that provides balances and memo posting services across the lines of business. It receives start-of-day balances and transaction history each day from JPMC account systems of record. It provides services to 39 on-line channels and 97 batch applications.SBS has a significant number of account system interfaces whereby beginning day balances are received and positions processed against those accounts throughout the day. SBS also stores the transaction history from JPMC account systems of record. SBS supports a variety of cross line of business account to account relationships in support of cross state relationship pricing processing, overdraft protection, statement linking, Program benefits, and memo post processing.Roles and Responsibilities Lead (Onshore)Requirement gathering.Create technical design document.Coding and Unit testing.Involve in integration testing support.Work on Production fix tickets.Coordinating with the team of 8offshore resources.Coordinate with customers and handle day to day queries.Review the work done by team members.Prepare weekly task status reports and submit to client.Worked with HSBC global technology from Dec 2007 to Jan 2010 as software engineer on Global transaction banking domain.Personal Details:Contact No. : PHONE NUMBER AVAILABLEDate of Birth : 30-May-1983Sex : MaleNationality : IndianMarital Status : MarriedDate of Joining : 20-Jan- 2010Location : Mumbai IndiaEmail : EMAIL AVAILABLEPassport and VISA Details:Passport Number : S6836006VISA Detail : H1BDate of Issue : 14-Mar-2023Valid Up to : 25-Sep-2025(Extendable) |
