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Title Customer Service Patient Care
Target Location US-GA-Fairburn
Email Available with paid plan
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Candidate's Name , RPHAcworth, GA PHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARYDriven pharmacist with 19+ years of staffing, clinical, and administrative experiences in ambulatory care and community pharmacy settings. Recognized as a team player with a strong work ethic and strengths in patient care, medication management, and customer service. Dependable and resourceful, supportive to goals and missions, and able to manage multiple tasks concurrently. Effective in communicating and collaborating with healthcare professionals and patients to maintain positive relationships, support desired outcomes, and provide high quality care.LICENSES & CERTIFICATIONSRegistered Pharmacist, Georgia Board of Pharmacy: RPH027142 Registered Pharmacist, Michigan Board of Pharmacy: 5302033394 Basic Life Support (CPR/AED) Certification, American Heart Association Pharmacy  Based Immunization Delivery Certification, American Pharmacists Association PROFESSIONAL EXPERIENCEWalgreens Pharmacy, Atlanta, GA Jun 2021  Present Staff Pharmacist  Floater Process and dispense prescriptions with accuracy and efficiency Commute to 10+ store locations weekly to provide coverage and pharmacy operational support Assess patients' immunization history, recommend vaccinations based on appropriateness, and administer CDC recommended vaccines to adults and adolescents Communicate with health care professionals, third-party payers, and health management organizations concerning billing, reimbursement issues, and prior authorization requests Provide counseling to customers on prescriptions, over-the-counter medications, and medical devices including potential adverse effects, drug interactions, and lifestyle modifications/diets Participate in off-site vaccination clinics, increasing patient knowledge and total number of adults receiving immunizations Perform prospective and retrospective drug utilization reviews; identified duplication and cost reduction interchanges and recommended regimen optimization to appropriate health care provider The Wellness Plan Pharmacy, Detroit, MI Jun 2019  May 2021 Clinical Pharmacist Reviewed and evaluated prescriptions for appropriateness; assessed allergies, duplication of therapy, and drug interactions Analyzed medication profiles for duplicate therapy, cost reduction interchanges, drug allergies, polypharmacy, clinical effectiveness, cost effective drug selection, dose optimization, contraindications, adverse effects, and potential drug interactions Participated in formulary management, medication use evaluations, drug shortages and therapeutic interchangesEferakorho 2Kroger Pharmacy, Smyrna, GA & Lathrup, MI May 2006  Oct 2016 Pharmacy Manager Directed workflow of one pharmacist and five pharmacy technicians in dispensing 2,000+ prescriptions weekly, ensuring increased efficiency and productivity during busiest hours Reviewed and monitored pharmacy budget, revenue, gross profit, inventory, and losses; ensured proper billing, management of inventory, and reduction of losses Led weekly huddles with pharmacy staff highlighting current metrics and issues; discussed expectations and available opportunities to improve store and individual performance Managed human resources and associated functions including interviewing, hiring, onboarding processes, training, and performing annual performance evaluations Performed medication therapy management (MTM) consultations utilizing OutcomesMTM and Mirixa platforms; recommended drug therapy and vaccination initiations and medication combinations from individual therapies Participated in company wellness events; performed medication reconciliation, blood pressure and blood glucose screenings and provided educational resources to the community Ensured compliance with state and federal laws by performing audits, maintaining records, and managing pharmacy inventory, including controlled substances Assisted in acquiring independent pharmacies; responsibilities included training pharmacy team on company processes and information technology in addition to inventory and prescription acquisition management Mentored pharmacy interns, enhancing growth and skill development; assigned drug information topics and allowed interns to participate in comprehensive medication reviews ADDITIONAL EXPERIENCERite Aid Pharmacy, Atlanta, GA May 2004  May 2006 Pharmacy ManagerEDUCATIONBachelor of Science  Pharmacy, Wayne State University Department of Pharmacy, Detroit, MI HONORS/AWARDSTen-Year Service Award, Kroger Pharmacy : 2016Five-Year Service Award, Kroger Pharmacy : 2011SKILLSCustomer Service Drug Utilization Reviews Leadership Medication Therapy Management Microsoft Office  Excel, PowerPoint, Word Mirixa OutcomesMTM Patient Counseling Pharmacy Operations

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