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Miami, FL Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjectiveTo obtain an Administrative Assistant position where I can apply my extensive organizational skills, attention to detail, and proficiency in office software to streamline operations and support the administrative functions of the organization efficiently. Eager to contribute to a dynamic team by offering exceptional communication skills and a commitment to excellence in all tasks.SkillsTechnical skills (Microsoft word, Excel, Outlook)Customer serviceAdministrative / ClericalInterpersonal skillsBilingualCritical ThinkingProblem SolvingDecision making skillsExperienceADMINISTRATIVE ASSISTANT ALBIZU UNIVERSITY AUGUST 2016 APRIL 2024Welcomes students, visitors, and vendors, guiding them to the appropriate offices and staff.Promotes a welcoming, team-oriented work environment to enhance team performance.Manages the retrieval, documentation, and forwarding of messages from the voicemail system.Efficiently routes incoming calls to the correct parties.Sorts and records all incoming mail and packages daily.Keeps a comprehensive daily record of all dispatches and deliveries, including those by FedEx and UPS.Alerts the Administration Department about received packages and mail for collection and distribution.Handles inquiries related to AUs academic programs, administrative services, and facilities.Go to Costco or Walmart and replenish drinks, utensils among other supplies trust, was trusted with university credit card.On campus Events, Conferences, or meeting I would help with the set up and logistics.Undertakes additional responsibilities as delegated by the supervisor.Ensures the security of offices and telephone equipment, closing the reception area after hours.Sets up the voice message system for holidays and breaks.MANAGER WENDYS MAY 10, 2010 SEPT 2023Recruiting and training a diverse team, including kitchen and front-of-house staff, to enhance operational efficiency.Developing staff rosters to guarantee comprehensive coverage throughout business hours.Overseeing employee performance, offering feedback, and conducting regular evaluations.Encouraging the team to uphold exemplary customer service standards.Resolving staff disputes and maintaining a harmonious workplace environment.Prioritizing customer satisfaction regarding both food and service quality.Addressing and resolving customer complaints with tact and efficiency.Supervising daily tasks to adhere to health, safety, and cleanliness regulations.Coordinating inventory management, including supply orders and stock level optimization to avoid overstocking or shortages.Maintaining the establishment's cleanliness and upkeep to ensure a welcoming atmosphere for patrons.Continually assessing and upholding food and service excellence.Ensuring the business consistently meets all regulatory standards related to health, safety, and hygiene.Managing supply chain logistics to maintain appropriate inventory levels, preventing operational disruptions.Keeping the restaurant's environment clean, orderly, and appealing to guests.Monitoring food and service quality to guarantee customer satisfaction.Complying with all applicable food safety and employment laws and regulations.Documenting and keeping accurate records related to operations, personnel, and regulatory compliance.LISTING COORDINATOR ESSLINGER WOOTEN MAXWELL REALTORS SEPTEMBER 2002 MAY 2006Operating the front deskEntering data for daily listings of properties available for sale or rentManaging office reports, filing, and substituting for other staff members as neededEducationBACHELOR IN SCIENCE ALBIZU UNIVERSITYMajor: PsychologyHIGH SCHOOL DIPLOMA MAIDEN SENIOR HIGH SCHOOLMajor: High SchoolCertificatesPrinciples in Banking courseCertificate in Freight Forwarding.Reference Upon request |