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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Choke Canyon Lane PHONE NUMBER AVAILABLEGeorgetown, TX Street Address EMAIL AVAILABLESEASONED TECHNICAL PRODUCT DIRECTOR AND PRODUCT MANAGEMENT LEADER PROFILE Experienced product director and effective results-based management leader with a proven ability to drive the lifecycle management of product and software solutions: 14 years of strong technologically savvy sales experience Extensive prospecting and portfolio management experience Entrepreneurial business management orientation, product planning, and strong team-building skills Ability to uncover and translate complex product and software issues leading to development and execution of project resolution plans Powerful but empathetic communication abilities Passion for gaining personal relationships with teammates, clients and coworkers PROFESSIONAL EXPERIENCE2008 March 2023 (American Innovations) Senior Solutions Engineer Created onboarding procedures and implemented transition of dozens of major Oil & Gas Operators from an on-premises software to our Microsoft Azure Hosted/SaaS solution. Managed ongoing training and maintenance of updates and new functionality rollouts. Increased revenue by over 61% during role period Migrated clients front-end systems (due to IT requirements) from Citrix to Apache Guacamole to Parallels Established stable environments using Microsoft Azure Platform Documented and trained all Users on platform usage and application changes Director of Product ManagementManaged product roadmaps and ensured alignment with company vision. Established pricing models for hardware, software, and accessories. Guided marketing, sales, support and service teams on product positioning and customer personas. Lead a product management team through entire product lifecycle. Improved margins and ROI on all product lines. Worked closely with senior management and Executive Board to ensure alignment with vision and product strategy. Guided both HW and SW development teams through feature and epic roadmaps. Key Achievements Improved product quality, velocity and innovation by aligning development teams on product vision Expanded Oil & Gas industry engagement by establishing customer Idea portal and roundtables Extended relationships by engaging customer IT as SME for enterprise-level integrations Advise purchase of and direct integration of cloud-based software solution (buy vs build) Define and manage annual 4-day User Group conference for roadmap delivery, customer roundtables, training and vendor integration. Expanding to a road-show event in 2018 Train sales team on platform and system integrations between legacy product updates Director of Software Services & SupportImprove company position in the market as the premier provider of professional services, software implementations and customer support. Partner with VP of Sales & Marketing to improve product placement, extend service offerings and increase market share. Present team progress reports to senior management and Board of Directors regarding production trends and growth projections.Key Achievements Integrated Net Promoter Score (NPS) process and guided improvement to 42% score Extended Salesforce use and enabled Enterprise-level integration with ERP systems Improved services revenue by average 24% YoY growth Protected customer relationships by positioning self and team as Oil & Gas application experts Established standardized customer training programs improving attendance and retention Train teams on migration of enterprise-level software from FoxPro to SQL database Regional Sales Director Enterprise SoftwareExpand niche market of corrosion on Oil & Gas pipeline systems. Grow software sales in target market along with expansion into adjacencies. Increase sales production in core relationship categories through continual cross-selling and follow-up. Work with marketing to update product documentation and market positioning. Key Achievements Initiated sales integration between pipeline integrity management team and corrosion team increasing cross- pollination of solutions Achieved target sales goals while becoming SME for HW field computer, GPS, & survey equipment Created first customer-facing webinar series Expanded sales from Transmission pipeline market to Distribution market 2005 2008 (JPMorgan Chase Bank) AVP - Business Banking Sales Manager Manage and grow portfolio clients while both expanding Chase Banks share-of-wallet and acquiring new customers. Design solutions for both prospect and existing clients utilizing analysis software combined with banking experience to increase clients cash positions, funding options and time-savings processes. Manage cross function banker team of five members to increase sales production related to business banking. Key Achievements Due to top sales performance in 2 of 3 years transitioned to Downtown Dallas higher profile clients Accomplished 78% average YOY growth in all target categories within one year of transition Increased gross new client relationships 2.8x annually above previous rates Grew new portfolio from $24M to $38M in 14 months (compared to 0-24M growth in 12 years) 2001 2005 AVP Banking Center ManagerBuild, market, and integrate new-build banking center into local community. Train team on use of internal software sales programs and provide continual education. Integrated within local premier DFW community (Southlake) through participation in community events, sponsorships and attending city management meetings. Utilized established management practices to achieve a proven track record of developing and coaching high performance sales and service teams.Key Achievements Successfully drove team sales from ground zero to $31M within three years Created software template for managing sales production across multi-sites (in-use nationally) Motivated and trained 30+employees over four years with several moving on to management Established second largest local branch presence among 16 competitors within 4 years Nationally recognized annual sales achievement award- Top 100 among 2000+ branches EDUCATIONUniversity of North Texas Denton, TX Finance (In Progress eta 2024) TCJC, North Richland Hills, TX BusinessACCREDITATIONS & ACCOMPLISHMENTS National recognition award top 100 in North America (pool of 2000+ offices) Florida Ironman finisher 2010 + multiple endurance fitness events Certified Product Manager (CPM) 2017 Microsoft Certified Technology Associate (MTA) 2016 National Assoc. of Corrosion Engineers (NACE) Austin Chapter Treasurer 2010 President Southlake Texas Business Networking International (BNI) chapter 2007 Certified Business Banking Financial Analysis 2005 Leader of Gateway Church Crown Ministries Financial Ministries 2005 Series 6 & 63 Financial Management Licenses 1996 Group 1 Insurance License - 1996 |
