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| | Click here or scroll down to respond to this candidateCandidate's Name
Sanford, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEIStreet Address ;m an enthusiastic, positive and professional person that would make a great addition to any work place. I love to help and uplift my co-workers so we can achieve anything. Authorized to work in the US for any employerWork ExperienceDispatcher/Customer ServiceTK Elevator - Sanford, FLJuly 2023 to PresentDispatched technicians to sites for elevator repair. Handled customers concerns with updates and service requests. Assisted passengers trapped inside elevator with release steps and keeping calm while help is on the waySupervisorConcentrix - Lake Mary, FLMay 2022 to July 2023Tier 2 supervisor for Apple Credit Card. Helped Deescalate customers that needed more assistance with thier account or the wallet app. Assisted new agents. Used great empathy skills while listening to and addressing all customers concerns.EducationHigh school diplomaSeminole State College - Lake Mary, FLAugust 2006 to May 2011Skills Management Supervising Experience Conflict Management Leadership Social listening Multi-tasking Technology management Debits & credits Customer service Computer skills Communication skills Microsoft Office Supervising experience Conflict management Negotiation Sales Leadership Organizational skills Retail math Basic math Caregiving English Microsoft Excel Microsoft Word Retail sales Account management Typing Time managementCertifications and LicensesDriver's LicenseServSafeLife & Health Insurance License |