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Title Customer Service Data Entry
Target Location US-DC-Washington
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Washington, DC Street Address
EMAIL AVAILABLE / PHONE NUMBER AVAILABLEWWW: Bold ProfileSKILLSShipping and receiving proficiencyPostal service product knowledgeDistribution ServicesStrong organization skillsAutomated mail processing proficiencyPostal regulations knowledgeWorkplace SafetyShipping processesProblem-solving skillsStaff DevelopmentLabeling packagesMail SortingMail handlingCustomer ServiceEXPERIENCEMail Clerk / US Post Office 01/2015 - 01/2016Oversaw mail functions including sorting inbound mail, prepared outbound mail, opened envelopes using a machine or by hand, and utilized stamp onto inbound/outbound mail of date/time of arrival Rerouted returned mail packages, bills, orders, and payments with high efficiency Loaded mail onto equipment, removed non-processable items, entered sort plans, evaluated equipment operations to assure proper working operations, and started equipment to be used in compliance of company policies and proceduresMonitored mailflow to assure continuous production, while placing separated mail in bins or containers for further processingKnowledge of operating plans and dispatch schedules to leverage into daily operations Verified mail to assure sortation accuracy, performed a variety of clerical duties in mail processing and retail/customer service to support operations, and maintained efficiency to streamline day-to-day functions Generated machine reports, cleared jams immediately, and relayed maintenance issues to the appropriate personnelPrepared work area by collecting all needed materials and support equipment. Caregiver / Diamond's Daycare 01/2012 - 01/2014Promptly answered telephone calls, directed calls to the appropriate personnel, and provided professional customer service to ensure and maximize customer satisfaction Accurately performed data entry to enter information in order to complete proposals, consulting projects, statistical reports, and various correspondencesWorked collaboratively with the Executive to relay office related information and update as needed Cooked nutritious meals, maintained cleanliness, and assisted team members with requested tasks Performed administrative and clerical functions such as organizing files; faxing and/or copying documents. Daycare Assistant / Diamond's Daycare 01/2009 - 01/2012 Responsible for overseeing all communication correspondences, while managing scheduling of appointments, preparing reports, and performing data entryEJINTERVIEW AVAILABILITY RESUME RECEIVEDCompleted and maintained calendars and events of marketing such as retirement, dinner, and educational seminars, client appreciation dinners, and mailings. EDUCATION AND TRAININGCompleted IT Specialist Education, Technical Learning Center Some College Education - Major: Communications, Prince George's Community College My SpecializationsShare Data Through the Art of VisualizationGoogle Data Analytics Capstone: Complete a Case Study Ask Questions to Make Data-Driven DecisionsFoundations: Data, Data, EverywhereData Analysis with R Programming Analyze Data to Answer QuestionsPrepare Data for ExplorationProcess Data from Dirty to CleanPROFESSIONAL QUALIFICATIONS SUMMARYUnited States Civilian seeking a Federal position in an entry-level assistant role within IT and Mailroom. Looking to implement and leverage my current knowledge, skills, and experiences into day-to-day functions. To obtain employment to become a vital asset to the company. Looking to gain employment in an entry-level IT position. CERTIFICATIONSShare Data Through the Art of VisualizationGoogle Data Analytics Capstone: Complete a Case Study Ask Questions to Make Data-Driven DecisionsFoundations: Data, Data, EverywhereData Analysis with R ProgrammingAnalyze Data to Answer QuestionsPrepare Data for ExplorationProcess Data from Dirty to CleanMy Specializations

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