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Click here or scroll down to respond to this candidateCandidate's Name
Jacksonville, FLEMAIL AVAILABLEPHONE NUMBER AVAILABLEExperienced Delivery driver and customer service representative motivated to maintain customer satisfaction and contribute to company success. Focused leader in motivating and reaching company goal. Extensive experience in relationship management. Organized and punctual with exceptional skills in team management. Effective at managing diverse members to accomplish business goals. Reliable delivery driver committed to completing deliveries quickly, efficiently, and safely. Authorized to work in the US for any employerWork ExperienceCDL TrainerWestern Express - Nashville, TNApril 2023 to Present Implement the company new hire training program for OTR dry freight drivers. Train new CDL drivers in safety and delivery operations, logbook verification, and route scheduling. Develop training plans for OTR trainers and implement continuous process improvement with training managers and staff. Instruct employees in areas of driving, safety, QualComm usage, and company procedures. Train drivers on how to properly load trucks, operate GPS units, and properly file paperwork to guarantee accurate deliveries.CDL DriverWestern Express - Nashville, TNJanuary 2023 to Present Maintain the company vehicle's emergency equipment, inspections, Pre trip, post trip inspections and cleanliness. Plan OTR travel routes in accordance with traffic and bulk cargo transportation laws, regulations and guidelines. Well verse in using GPS and maps to chart out time and cost efficient routes for delivery purposes. Transport and deliver new products to clients in a safe and timely manner Follow planned routes, timetables, and local traffic rules to guarantee a safe and efficient delivery Double-check orders before and after delivery to guarantee correctness and accuracy Assure customer satisfaction by interacting with them in a polite and professional manner Compile any delivery-related paperwork or reports that are required. Delivery Independent ContractorDiligent Delivery Systems - Jacksonville, FLAugust 2022 to Present Delivering a wide variety of Auto Parts Following delivery driving routes and time schedules. Loading, unloading, preparing, inspecting and operating the delivery vehicle. provided services and resolve clients complaints Collected payments from Clients Inform customers about new products and services Completed logs and reports Determined placement of merchandise, follows safety and lifting protocols during deliveries. Instacart DriverInstacart - Jacksonville Beach, FLFebruary 2021 to November 2021 Scanning items at a POS station for each order during pick up Communicating with customers about order status, delivery status, or any other pertinent information regarding their order Picking up items from a store such as a grocery store or drugstore and delivering them to a customers home or business Presenting ID to security personnel at the store entrance to pick up deliveries Holding groceries in bags while walking them to customers cars Doordash DriverDoorDash - Jacksonville, FLJanuary 2019 to October 2021 Deliver a wide variety of items to different addresses and through different routes. Follow routes and time schedule. Load, unload, prepare, inspect and operate a delivery vehicle. Help resolve clients issues or complaints. Collect payments. Inform customers about new products and services Complete logs and reports Follow DOT regulations and safety standardsRoute DriverAmazon - Jacksonville, FLAugust 2018 to December 2020 Loading, transporting, and delivering items to clients or businesses in a safe, timely manner. Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. Assisting with loading and unloading items from vehicles. Adhering to assigned routes and following time schedules. Abiding by all transportation laws and maintaining a safe driving record. Preparing reports and other documents relating to deliveries. Operating equipment and machines, such as cars, trucks Follow DOT regulations and safety standardsService AssociateWinn Dixie - Jacksonville, FLMay 2018 to August 2018Manage front-end operations to ensure friendly and efficient transactions at checkout. Foster an environment in which guests enjoy high levels of service and employees are motivated to deliver top performance.Processed an average of 30-40 transactions each day in a timely manner.Answered customers questions and addressed problems and complaints in person and via phone.Helped customers select products that best fit their personal needs.Educated customers on product and service offerings.Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Offered direction and gave constructive feedback to motivate team members.Processed all sales transactions accurately and in a timely fashion. Rural Carrier AssociatePost Office USPS - Jacksonville, FLAugust 2016 to November 2017Demonstrated expertise in determining the right address on packages and letters, from illegible writing Well-versed in communicating with customers to provide them with special instructions regarding their deliveries Deep familiarity with mapping quick and accurate routes by using maps and the GPS Qualified to register, certify and insure parcels and letters by arranging appropriate insurance coverage Fixture Installer ( temp )Banking Specialist IConvergys-Jacksonville fl - Jacksonville, FLApril 2015 to November 2016-Assist customers with routine account-related requests such as: funds transfers, automatic funds transfers (AFTs), stop payments, inquiries about bank deposit products and service charges, inquiries about ATM and debit card usage and limits, inquiries about checking and savings accounts transactions, inquiries about funds availability, and check verification requests by third parties.-Research and resolve customer problems, acting as the customer liaison between other bank departments when necessary.-Cross-sell bank products and services based on customer needs in accordance with the banks program standards.EducationIndependence High SchoolCommercial Driver's License (CDL)Class AExpires: August 2030Endorsements: T (Double/triple trailers) - X (Tank + Hazardous) Skills Route Driving Commercial Driving Delivery Driver Experience Planograms Freight Experience INTERMEDIATE IN MS office literate (Word,Excel,PowerPoint) (5 years) Van Driver Relationship Management Load & Unload Customer Relationship Management Tractor-Trailer Driving Customer service Load & unload Tractor-trailer Team management Commercial driving Freight Truck driving GPSCertifications and LicensesCDL AX EndorsementDriver's LicenseAir Brake EndorsementJuly 2022 to Present |
