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Title Operations Center Parts Specialist
Target Location US-VA-Herndon
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Parts SpecialistOBJECTIVEA professional with demonstrated strengths in handling multiple tasks simultaneously. A self-motivated hard worker. A team player who communicates effectively. Is interested in a position with limitless growth potential and uncapped income, utilizing specialized knowledge and professional as well as personal experience. Outstanding work ethic, ambition, and commitment to success.EXPERIENCEParts Representative > Specialist, Pohanka Acura & PNOC (Pohanka National Operations Center)Chantilly, VAAugust 2023  PresentPromoted to work at the #1 Acura Dealership in revenue in the worldDistribute parts to technicians and procure parts from manufacturersWork in an operations center with various vehicle makesWholesale operationsRetail and back counter / front counter operationsCollaborate with both Service and Sales Departments to provide the most seamless, tailored experience possible, with a focus on both preventing and solving problemsImplement efficient and thorough customer handling; a positive customer experience comes first and foremostRamp Agent, Dulles International Airport Dulles, VAJune 2023  August 2023Handle international flight loading and offloadingSignal to pilots on runwaysCommunications and coordination with flight personnel and operationsGeneral servicing to international planes and minor maintenance of ground equipmentChildcare Northern VirginiaMarch 2022 - August 2022Supervise children from newborns to teenagers in various settings; resolve conflicts between childrenImplement consistent routines and create daily schedules; plan novel and educational experiencesAssist with housekeeping and any other duties to help families outBartender/Floor Staff, Regal Cinemas Fairfax, VAJuly 2021 - January 2022Create and prepare alcoholic beveragesCreate and prepare food ordersMemorize drink orders and recipesComplete floor duties such as ushering and sanitationDelivery Driver, Uber Technologies Inc. Chantilly, VAJune 2019 - December 2021Administer self-discipline and punctuality in dictating own schedule and overall self-managementLearn patience and efficiency while attending to customer requests and concernsUtilizing self-employmentFulfillment Center & Operations Associate, Amazon Sterling, VAMay 2019 - December 2019Learn logistics and operational skills in package handlingApply problem solving skills to lost, stolen, or damaged packages and internal system errorsWork proficiently under high pressure situationsAptitude in computing services and software toolsOrthopedic/Spinal Unit Volunteer, INOVA Fairfax Medical Campus Falls Church, VAJanuary 2019 - June 2019Preserve composure in unpredictable environments and assisting throughoutManage patient records and informationComfort/console patients, take care of basic caregiving, implement bedside mannersKEY COMPETENCIESProficient in CDK, automotive parts, parts sales, dealership operations, Microsoft + Google Suite, IT, cybersecurity, shipping / packaging, procurement, warehouse safety, warehouse operations, airport ground operations, equipment handling, anatomy and physiology, some medicine, organization and prioritization, multitasking, customer service, and oral / written communicationEDUCATIONNorthern Virginia Community College - Manassas, VAFreedom High School - South Riding, VA ~ 2016

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