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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE Kansas City, MO Street Address
SUMMARYTo further my professional career with an executive level management position in a world class company. Seek to diversify my skills in another industry and as a part of a large organization. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. SKILLSSupervising ExperienceLeadershipTraining and mentoringEXPERIENCESupervisor, Marshall Retail Group, December 2017-Current Las VegasSupervising workers, overseeing operations, transfer out going cartons, accept incoming transfers, check in and out orders, tracking documents and paper works, back stocking. Trainer, Pitney Bowes, July 2022-March 2024Las Vegas, NVConducted onboarding sessions to orientate new staff members about company policies and procedures.Designed and developed training materials for new employees in the organization. Documented all training activities including attendance records, feedback forms, surveys. Resolved any issues raised by participants during the training session in a timely manner. Assisted with developing online learning modules for remote learners. Created multimedia presentations with PowerPoint and video conferencing tools. Provided feedback on employee performance based on observed results during training sessions.Maintained up-to-date records of trainee progress and provided regular updates to management team.Recommended changes or improvements in existing training processes as needed. Adapted teaching methods according to the needs of individual learners or groups. Provided constructive feedback and positive reinforcement to keep trainees motivated. Trained newly hired top talent to fill key positions and maximize productivity. Explained goals and expectations required of trainees. Participated in and attended meetings or seminars to obtain information for use in training programs.Scheduled classes based on availability of classrooms, equipment or instructors. Coordinated recruitment and placement of training program participants. Supervised, evaluated or referred instructors to skill development classes. Processor, Amazon, December 2018-May 2022Las Vegas, NVReviewed loan applications, verified accuracy of information and determined eligibility for approval.Maintained accurate records of all loan transactions in database systems. Prepared closing documents for approved loans according to company procedures. Researched customer accounts and ensured timely payments were made. Ensured proper security measures were taken when handling sensitive customer data. Monitored daily workflow to ensure deadlines were met for each stage of the loan process. Scanned barcodes and processed merchandise by moving to proper areas. Reviewed order forms to prepare orders for processing. Processed and staged orders to complete shipments. Managed outgoing shipments by setting up documents, boxing items and staging deliveries. Produced quality products by palletizing, packaging and assembling finished items. Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.Manager, Taco Bell, October 2013-December 2017Las VegasSupervising workers, overseeing operations, set employee schedules, training and count safe and drawers.Team Leader/Trainer, Taco Bell, October 2011-October 2013 Las VegasTraining new crew members, solving customer complaints, ensure great customer service. EDUCATION AND TRAININGHigh School DiplomaDurango High School, Las Vegas NV June 2011CERTIFICATIONSAmazon warehouse, 12/01/18, 05/01/22, Outbound, Inbound, Sort, Stow, Process PERSONAL INFORMATIONTitle: Supervisor - Marshall Retail Group |
