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Click here or scroll down to respond to this candidateCandidate's Name
Arizona, Hereford EMAIL AVAILABLELINKEDIN LINK AVAILABLEStreet Address E Hereford RdHereford Az, Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCEBella Vista Motel, Sierra Vista Az Back Office Manger/Head HousekeeperMay 2020 - May 2023Supervise, train and work alongside staff to ensure all hotel rooms are sparklingly clean. My expert knowledge established Bella Vista motel rules and policies, prepared spreadsheet for inventory and audits maintenance and ect. Scheduling staff hoursAdvanced Call Center Technologies "ACT", Douglas Az Retention SpecialistOct. 2016 - May 2018Maintain up-to-date knowledge about ATT products and services. Respond to customer queries about ATT services, equipment, promotions, roaming and billings. Enhance customer retention and satisfaction by providing outstanding and prompt customer services. Take customer calls and complete service orders. Understand customer needs and recommend appropriate products and rate plans. Develop innovative ways to sell AT&T products and services to customers. Handle customer requests for payments, activations, upgrades and other services. Address and resolve customer concerns promptly. Handle large volumes of customer calls efficientlyEDUCATIONFlowing Wells High, Tucson Az General StudiesAugust 1996 - May 2000Student has completed the required course of study with minimum number of credits hours required by 704 KAR 3:305 and applicable local district requirements.PROJECTSTechnical Support Fundamentals From Googlehttps://coursera.org/share/771081c7a3f32024486ca7bdb449a SKILLSCustomer InsightsCustomer ServiceWindowsProblem SolvingAWARDSFirst Aid CPR AED AmericanHeart AssociationProfessional Education.LANGUAGESEnglish |
